• Report: #120507

Complaint Review: Boehm Ritter Nexiderm

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  • Submitted: Tue, November 30, 2004
  • Updated: Tue, November 30, 2004

  • Reported By:Tecopa California
Boehm Ritter Nexiderm
3212 Jefferson St Suite 424 Napa, California U.S.A.
  • Phone: 888-758-7444
  • Web:
  • Category: Eye Care

Boehm Ritter Nexiderm returned product refused and charged $49.95 for returning product refused Napa California

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I ordered their 10 day "free trial". Meantime, I foundout how other consumers were ripped off, I chose to return the product to sender as refused. On October 28, they charged my credit card for $49.95, after I had returned the product and I have spent the past month trying to contact them to get a refund. I finally got in touch with them the morning of November 30, and was able to speak with someone in regards to getting a refund. I was told that she would call me right back after she had found my account.

This afternoon I was called by a man, he asked if I had returned the product within the ten days and I told him I had. He stated that they had no record of my return. I informed him that it was returned refused, and he told me that is why I have not received a refund. They apparently have a policy that if you refuse their product they charge you anyway. I informed him that he has not heard the last of me or my refund.

Teresa
Tecopa, California
U.S.A.

This report was posted on Ripoff Report on 11/30/2004 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boehm-Ritter-Nexiderm/Napa-California-94558/Boehm-Ritter-Nexiderm-returned-product-refused-and-charged-4995-for-returning-product-re-120507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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