- Report: #134412
Report - Rebuttal - Arbitrate
Complaint Review: Boehm-Ritter (nexiderm)
Boehm-Ritter (nexiderm)1001 2nd St Napa, Ca 94559, California U.S.A.
Boehm-Ritter (nexiderm) ripoff! won't refund money for trial product Napa, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I got the first jar, and tried to cancel. i could never get through to customer support,and was even on hold for over an hour! i tried to email them,but they never replied. Then they charged me $89.95 for a tiny one ounce jar! Then they chargedd me $99.90 for a second jar! finally i was able to get through to a real live person, who told me that i had to pay to ship it back to them (the second jar) and then they would credit my account. They never told me that i had to return the first jar. They gave me credit for the 2nd jar, but not the first.
I reported them to my credit card company and they are disputing the chargeback. They have absolutly no customer service and i wish i had known about this web site before i bought from them.
This report was posted on Ripoff Report on 03/09/2005 08:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boehm-Ritter-nexiderm/Napa-Ca-94559-California-94559/Boehm-Ritter-nexiderm-ripoff-wont-refund-money-for-trial-product-Napa-California-134412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.