• Report: #113958

Complaint Review: Boehm-ritter

  • Submitted: Thu, October 21, 2004
  • Updated: Fri, November 26, 2004

  • Reported By:wellington Florida
Boehm-ritter
43870 Ludlum Ct Ashburn, Virginia U.S.A.

Boehm-ritter ripoff, scam, b.s. and any other horrible names you can think of Ashburn Virginia

*Consumer Comment: Been Ripped off also

*Consumer Comment: I am still being ripped off!

*Consumer Comment: I agree with the complaint - they don't seem to understand what REFUND means

*UPDATE Employee: On the contrary...

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This company states you get free face cream with $5.95 shipping and handling. They send the cream after charging $5.95 and they then charge an additional $49.95 for a tiny jar of face cream. Be sure to read their fine print or you will be charged, too. I tried to get a refund and they stated that I got my 10 day free trial and will not refund anything. The rep was not nice. This is a big internet scam and I was stupid for not paying attention. I am writing this report to save other people money and frustration.

Lauri
wellington, Florida
U.S.A.


This report was posted on Ripoff Report on 10/21/2004 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boehm-ritter/Ashburn-Virginia-20147/Boehm-ritter-ripoff-scam-bs-and-any-other-horrible-names-you-can-think-of-Ashburn-Virg-113958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Been Ripped off also

AUTHOR: Regina - (U.S.A.)

I thought I was getting a sample of Nexiderm for $5.95. I was charged $5.95 and then 49.95 for a sample. The 10 day trial started from the day it was shipped, so by the time the cream arrived I had 3 days to try it before the trial was ended. I tried to contact the company several times both by phone and e-mail but no response. Each time I call there is message that due to overwhelming response they are busy and to call back. When you email the company you get no response either. Now if this isn't a scam what is.
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#2 Consumer Comment

I am still being ripped off!

AUTHOR: Leslie - (U.S.A.)

I am trying to get out of this situation. They keep billing me and sendin me moreproduct with my "no obligation" trial. I try and call but always get a recording saying, "Your call can not be answered at this time."

I have also tried to email on many occassions and without surprise it is always returned as "undeliverable."

This company is disgusting and my hard earned money, which I want every penny back of, is going towards these aweful people. It has to stop but I feel totally trapped.
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#3 Consumer Comment

I agree with the complaint - they don't seem to understand what REFUND means

AUTHOR: Anna - (U.S.A.)

Hello,

I'd like to add on to the rip-off complaint. I got suckered into the offer as well and when they charged me later for anothe bottle, I called them and complained. They told me to send back the bottle and that I'd get my money refunded to me. This was a few months ago, and I've still not been refunded. So, there is no "good deal" here.
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#4 UPDATE Employee

On the contrary...

AUTHOR: Adam - (U.S.A.)

Dear Consumers-

We are sorry to hear that this customer had an unpleasant experience with our clear online order process. However, we submit that sending a product to try valued at $74.95 for just the cost of S&H is anything BUT a scam.

Furthermore, a primary benefit of enrolling in our monthly autoship Optimize Program is the 40% discount that our members receive each month. Plus, there are NO obligations and you may cancel at any time. Customers NOT interested in a monthly autoship program are welcome to order a 1 oz. jar of our product for the full price of $74.95.

We regret that this particular customer was "not paying attention", but we feel confident that our Nexiderm-SP Optimize Program offers excellent value for a majority of our customers.

For details, feel free to visit us on the web at www.nexiderm.com, or call our customer care department at 888-758-7444.

Thank You.
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