- Report: #961353
Report - Rebuttal - Arbitrate
Complaint Review: Boingo Wireless
Boingo WirelessInternet United States of America
Boingo Wireless Unauthorized Charges to Credit Card for Monthly Service, Internet
*Author of original report: Boingo Refunded Money
*UPDATE Employee: Your Boingo Wireless Report
I take responsibility for not checking my statements closely. However, I also hold Boingo responsible for the scam itself. They've set their system up to maximize those mistakes; user accounts are automatically set to "do not notify me of charges to my credit card" and service is upgraded to the monthly plan regardless of the option selected when one signs up.
For those being charged multiple times as they travel, I suggest uninstalling the Boingo client from your devices. I also suggest contacting your credit card company, as Boingo is clearly taking advantage of people's good will and trust when they process these monthly charges.
If you absolutely MUST use Boingo, get a disposable credit card (the kind that comes in $10, $25, and $50 increments) and pay that way.
This report was posted on Ripoff Report on 10/28/2012 10:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boingo-Wireless/internet/Boingo-Wireless-Unauthorized-Charges-to-Credit-Card-for-Monthly-Service-Internet-961353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.