- Report: #1102077
Report - Rebuttal - Arbitrate
Complaint Review: Bonded Collection Corporation
Bonded Collection Corporation29 E Madison St, #1650 Chicago, Illinois USA
Bonded Collection Corporation BCC Chicago Fraudulent/Unauthorized use of credit card information. Chicago Illinois
*Author of original report: Good Point
*Consumer Comment: Think about it....
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An unknown and unauthorized charge to my grandparent's credit card was found as they were reviewing their monthly statement. A charge from "BCC Chicago" for $137. They immediately contacted the credit card company concerning this charge.
After reviewing phone records for the past couple of months, no record of contact was found for this company in-bound or out-bound. Also there is no way any correspondence by mail could have happened because they refuse to send anything other than a paper check by mail.
Also, they have no oustanding debt to anyone. There are not any past due bills of any kind. All of their monthly bills (including credit card) are paid directly through the bank via auto pay.
When trying to contact BCC concerning this, the only thing we got was an ear full of attitude and hang-ups. Couldn't get a straight answer of who, what, when or why. Or from where the debt originated from. Not even a manager's name. Comment was "nothing to worry about, we got what we wanted".
Luckily, after the credit card company did their own investigation, the cards were cancelled and a new account was opened with new cards, and a big appology for the inconvenience. The charge was removed from my grandparent's account and they do not have to pay for this scam.
What a bunch of low life thieves. Having to steal from a couple of 87 year olds.
This report was posted on Ripoff Report on 11/25/2013 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bonded-Collection-Corporation/Chicago-Illinois-60602/Bonded-Collection-Corporation-BCC-Chicago-FraudulentUnauthorized-use-of-credit-card-info-1102077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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