• Report: #744867

Complaint Review: Bookmasters

  • Submitted: Fri, June 24, 2011
  • Updated: Fri, June 24, 2011

  • Reported By: nortonbaily — Florence Oregon United States of America
Bookmasters
30 Amberwood Drive Ashland, Ohio United States of America

Bookmasters Atlas Distibution Failure to provide contractual services paid for Ashland, Ohio

*REBUTTAL Owner of company: THIS DOES NOT BELONG TO ATLAS

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Once you sign a contract with Bookmasters they won't let you cancel the contract even though there is a 30 day clause. I have tried 3 times to cancel the contract and they continue to bill me monthly with no response to my attempts to cancel and threaten me with a collection agency if I don't pay.

It's a nightmare that doesn't go away. They never distributed 1 book that I know of from looking at my statements, I told them to throw the stock away and they continue to bill be to warehouse the books and an administative fee.
 
I don't know what it will take to end these mis-billings without spending a bunch of money to hire a lawyer. I've tried repeatedly to get them to resolve this and they ignore all my attempts. I have paid them nearly $1000 for no services rendered and I get billed monthly for more with no end in sight.

It really looks like they are a company that preys on wanna-be-published authors with no intent of providing services.  Authors beware of this company.

This report was posted on Ripoff Report on 06/24/2011 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bookmasters/Ashland-Ohio-44805/Bookmasters-Atlas-Distibution-Failure-to-provide-contractual-services-paid-for-Ashland-Oh-744867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

THIS DOES NOT BELONG TO ATLAS

AUTHOR: Kimberly G - ()

 THIS IS A FALSE COMPLAINT. WE DO NOT SERVICE OUTSIDE OF FLORIDA. THIS DOES NOT BELONG TO ATLAS SERVICE, INC.

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