• Report: #436158

Complaint Review: Boost Mobile, LLC - Sprint

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  • Submitted: Fri, March 20, 2009
  • Updated: Fri, March 20, 2009

  • Reported By:Phoenix Arizona
Boost Mobile, LLC - Sprint
8845 Irvine Center Dr., Ste. 200 Irvine, California U.S.A.

Boost Mobile, LLC is a SCAM OPERATION Owned by Sprint Irvine California

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I had signed up for Boost on the eve of 3-19-09 after purchasing the i776 cellphone from Target here in Phoenix, AZ. This morning, 3-20-09, I tried making three business calls and none of them were completed. They either dropped or the signal was so bad that I couldn't understand what the connected party was saying.

I then called Boost Mobile's customer service to tell them about this and they said they could do a master reset on the phone. He did and it made no difference. I then asked for a refund and he set up a case number: C2407248

I then called back this eve, 3-20-09, to verify and to ask when I can expect a refund of the unused monies I paid toward their Unlimited plan, which is $54.25 including tax per month. They finally told me they cannot refund any monies to me that it against their policy.

This is ridiculous and feel I have gotten ripped off!

Ronny48
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/20/2009 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boost-Mobile-LLC-Sprint/Irvine-California-92618/Boost-Mobile-LLC-is-a-SCAM-OPERATION-Owned-by-Sprint-Irvine-California-436158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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