• Report: #519913

Complaint Review: Boost Mobile Nextel - Sprint

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, November 05, 2009
  • Updated: Thu, November 05, 2009

  • Reported By: Jennifer — Toledo Ohio United States of America
Boost Mobile Nextel - Sprint
6200 Sprint Pkwy Overland Park, Kansas United States of America

Boost Mobile Nextel - Sprint Boost Mobile Offered pre-paid cellular service that did not work. Refused to refund my money. Overland Park, Kansas

*Author of original report: Boost Mobile - Horrible Service HUGE RIPOFF

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Boost Mobile Powered by Nextel did not work at all. I lost $50 for minutes I can't use because the service is so POOR, its pathetic! I want my money back ASAP. I am also filing a complaint with the FCC for this terrible rip off service you are charging me for. I WANT MY REFUND OF $50 IMMEDIATELY!

The company claimed they offered me technical support to resolve the issue, but took hours of my time, transferred me several times, and dropped my calls each time.  I believe it was intentional.  Since I could receive no technical support, I returned the phone and all the accessories to the local retailer, Radio Shack.  Radio Shack told me I would have to go through Boost Mobile to get a refund on the air time. 

I was in contact with Boost Mobile through the BBB.  Boost refused to do anything about the problem, but said they appreciated my concern, and were sorry for my inconvenience.  This is how they apologized for the theft of my $50.00.  I told them that they were thieves and what they were doing was crooked and unethical.  They really don't care, and refuse to refund my money.  BBB couldn't get anywhere with them either, and just closed the case. 

There is no reason why Boost Mobile should be entitled to a $50.00 donation.  In good faith I did business with them, but as a single parent, I can't afford a rip off like this.

I believe this company should acknowledge the fact that they are in the wrong and refund my money like any reputable, honest company.

Thank-you.

This report was posted on Ripoff Report on 11/05/2009 07:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boost-Mobile-Nextel-Sprint/Overland-Park-Kansas-66251/Boost-Mobile-Nextel-Sprint-Boost-Mobile-Offered-pre-paid-cellular-service-that-did-not-519913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Boost Mobile Nextel - Sprint

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Boost Mobile - Horrible Service HUGE RIPOFF

AUTHOR: Jldane - (USA)

Originally sent to BBB, who were unable to help after over a month of

correspondence.



Boost Mobile Powered by Nextel did not work at all. I lost $50 for minutes I can't use because the service is so POOR, its pathetic! I want my money back ASAP. I am also filing a complaint with the FCC for this terrible rip off service they are charging me for. I WANT MY REFUND OF $50 IMMEDIATELY!

The company claimed they offered me technical support to resolve the issue, but took hours of my time, transferred me several times, and dropped my calls each time.  I believe it was intentional.  Since I could receive no technical support, I returned the phone and all the accessories to the local retailer, Radio Shack.  Radio Shack told me I would have to go through Boost Mobile to get a refund on the air time.  I was in contact with Boost Mobile through the BBB.  Boost refused to do anything about the problem, but said they appreciated my concern, and were sorry for my inconvenience.  This is how they apologized for the theft of my $50.00.  I told them that they were thieves and what they were doing was crooked and unethical.  They really don't care, and refuse to refund my money.  BBB couldn't get anywhere with them either, and just closed the case.  There is no reason why Boost Mobile should be entitled to a $50.00 donation.  In good faith I did business with them, but as a single parent, I can't afford a rip off like this. I believe this company should acknowledge the fact that they are in the wrong and refund my money like any reputable, honest company. Thank-you.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory