- Report: #845982
Report - Rebuttal - Arbitrate
Complaint Review: Boost Mobile
Boost MobileInternet United States of America
Boost Mobile Sprint Nextel No fraud protection, the account was accessed when the phone was lost, Internet
Now that would not have been a problem if it was recent, but the phone was activated several years ago. The supervisor named Jose spent at least 15-20 minutes on the phone with me telling me there is nothing they could do about it. I have money on the account that I won't be able to use but the individuals that have my phone will.
My complaint; Boost Mobile does not provide its customers with protection from fraudulent incidents relating to lost or stolen phones when the number and pin are immediately changed. Boost Mobile phones can easily be compromised because they have very little security protection for their consumers.
This report was posted on Ripoff Report on 02/28/2012 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boost-Mobile/internet/Boost-Mobile-Sprint-Nextel-No-fraud-protection-the-account-was-accessed-when-the-phone-wa-845982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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