• Report: #730618

Complaint Review: Boost Mobile/Sprint

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  • Submitted: Wed, May 18, 2011
  • Updated: Wed, May 18, 2011

  • Reported By: Tim — United States of America
Boost Mobile/Sprint
Internet United States of America

Boost Mobile/Sprint Purchase phone 49.99 purchased 50.00 for prepaid plan. Boost says no money on account but we just got the phone and 8 hours later they are telling us we need to add more money. We calling no customer Internet

*Consumer Comment: File a dispute

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Purchase new pay as you go phone $49.00 from Radio Shack with a Boost Mobile plan. We applied $50 for the prepaid minutes. We purchased the phone 5/13/2011 am. 5/13/2011 we tried to make a call but phone said we needed to add more money to the phone. Question? what happened to the $50 I placed on the phone. When taking the phone back to Radio Shack they were happy to take the phone back and to return our money since it was a cash transaction. Boost is say no refund...but what happened to our $50 dollars prepaid minutes?? You cannot reach a customer service person a Boost. I spent an hour and 20 mintues and counting and finally I am calling Sprint and still stuggling.

Basically Boost stole $50.00 from me.

Boycott Boost and Sprint.

This report was posted on Ripoff Report on 05/18/2011 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boost-MobileSprint/internet/Boost-MobileSprint-Purchase-phone-4999-purchased-5000-for-prepaid-plan-Boost-says-no-730618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

File a dispute

AUTHOR: mr rik - (USA)

with the credit card company asap!
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