Bose Corp Will Not Return Money:: Framingham Massachusetts

In December of 2007 we purchased a cd player from the home office in Ma. When it arrived it did not have the adapter that would connect to the Bose radio that we already had. They were taking an X amount of money from the credit card each mo. for payments. We called them and informed them of the problem and were told that an adapter would be send to us asap. That was over a year ago and nothing came. We then boxed the system up an mailed it back to Bose and was told that we would be refunded, they received the system and we were told that they did. Now that has been over 6 months ago. We have heard absolutely nothing from them. We have called and sent letters. This place claims they are a high end performance company when the are just as bad as all of the other online companies that give no results. Avoid them, take it from us we learned our lesson the hard way.

Godfather
Salem, New Hampshire
U.S.A.