Report: #695690

Complaint Review: Bostick & Sullivan

Submitted: Tue, February 15, 2011
Posted: Tue, February 15, 2011

Reported By: anonymous — pontiac Michigan United States of America

Bostick & Sullivan

PO box 16639 Santa Fe, NM 87592-6639 Santa Fe, New Mexico United States of America

Phone: 505-474-0890
Web: http://www.bostick-sullivan.com/
Category: Camera Stores

Bostick & Sullivan Extremely poor customer care and shipping problems Santa Fe, New Mexico

*Consumer Comment: Long time customer of Bostick and Sullivan

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The company failed for two weeks to notify me that they didn't have the materials I ordered and paid for. Then refused to reimburse the shipping cost, expedite the shipping, or anything. They refused to offer anything! The customer service person Melody Bostick who answers the phone was terribly rude and inconsiderate when confronted with the fact that the customer also may have customers and deadlines by when they need materials. The company blamed the inconvenience on the customer for not offering personal information about the need for the paid for and ordered materials.

This report was posted on Ripoff Report on 02/15/2011 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bostick-Sullivan/Santa-Fe-New-Mexico-87592/Bostick-Sullivan-Extremely-poor-customer-care-and-shipping-problems-Santa-Fe-New-Mexic-695690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Long time customer of Bostick and Sullivan

AUTHOR: wpcjack - ()

SUBMITTED: Wednesday, April 17, 2013

POSTED: Wednesday, April 17, 2013

I have enjoyed working with Melody, Dick, and Dana for many, many years. They are a hardworking family dedicated to the practice and support of alternative, historic processes. They make my practice and passion for photography easier by sticking their necks out to keep materials available.

It is unfortunate that you had a bad experience.