ED Magedson – Founder
Botach Tactical3423 West 43rd Place Los Angeles, California United States of America
Ordered some equipment because the price seemed right. They were out of some items and replaced them with a substitutes. This was not really the problem. One item didn't work and finding someone to deal with it was like finding Waldo. I think all of the customer service numbers go to peoples cell phones and Emails are answered haphazardly. Once I threatened Small Claims Court action they fixed the glitch.
You may want to consider paying a little more and do your business at an establishment that actually has customer service.
This report was posted on Ripoff Report on 12/16/2010 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Botach-Tactical/Los-Angeles-California-90008/Botach-Tactical-Zero-Customer-Service-Los-Angeles-California-672322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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