• Report: #644708

Complaint Review: Botach Tactical

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  • Submitted: Sun, September 26, 2010
  • Updated: Sun, September 26, 2010

  • Reported By: Drew0535 — St Louis Missouri United States of America
Botach Tactical
Internet United States of America

Botach Tactical TERRIBLE CUSTOMER SERVICE, Internet

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WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I ordered an item because from BOTACH because they were a few dollars cheaper, big mistake. I immediately received an email stating they received my order and it would be shipped. After a week I heard nothing and contact them to check on the status. They called back and I was told that they needed to confirm my order before they could ship it. I confirmed and was told the order was going to the shipping department and would be shipped. I waited another week and still nothing. I emailed them and called every single number I could find and no one would even answer the phone. I finally got a number for Tony who had called to confirm my order and it was a cell phone number for him. I left a message and still nothing.

After several days of emailing and over two weeks I sent one final email telling them I would like to know the order of my status and if I did not hear back in 48 hours then please cancel my order. I received an email back stating my order was on back order and it would a couple more weeks before they could fill it. So it took almost 3 weeks, numerous emails and phone calls before they could tell me it was on back order.

AVOID AT ALL COSTS!

This report was posted on Ripoff Report on 09/26/2010 09:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Botach-Tactical/internet/Botach-Tactical-TERRIBLE-CUSTOMER-SERVICE-Internet-644708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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