- Report: #580416
Complaint Review: Bottom Line Books
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| Bottom Line Books PO Box 361014,
Des Moines, Iowa United States of America |
|
Bottom Line Books I received a very heavy package today with 4 books, one called Bottom Lines Ultimate Healing and 3 others. I did not order any of them. There is also a bill for $49.00. Des Moines, Iowa
*Consumer Comment: Don't pay them a penny!
*General Comment: Thank them for your free gift
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Today I received in the mail a very heavy box that reportedly contains 4 hardbound books. I have not opened the box. An envelope was attached to the package mentioning the books, which I did carefully open. My address and two bar codes showed through the envelope which had a clear section about 4 x 8 inches, listing:
Bottom Lines Ultimate Healing
More Ultimate Healing
50 Life Saving Secrets
Prescription Alternative
I have never ever heard of any of these books and am absolutely certain that I did not order from this company. The contents of the envelope include their thanks for my order, supposedly of the first book, and listing the remaining books as FREE. An invoice for $49.94 (with the option of three $16.65 installments) is included along with the admonition to examine the book I ordered right away and to make sure it was delivered in good condition. I have not opened the box. I have re-taped the invoice to the box. I did not order anything from this company. Period.
This report was posted on Ripoff Report on 03/12/2010 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bottom-Line-Books/Des-Moines-Iowa-50336-0292/Bottom-Line-Books-I-received-a-very-heavy-package-today-with-4-books-one-called-Bottom-L-580416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Don't pay them a penny!
AUTHOR: Jimmy - (U.S.A.)
SUBMITTED: Friday, April 22, 2011
Here is what you should do...
Send a letter by certified mail to their headquarters in Stamford, Connecticut, and tell them exactly what you told us. Then tell them if they want it back, they should send a return shipping label where they pay for the postage. You shouldn't pay the postage. Also tell them to remove you from their mailing list and to never send you anything in the mail ever again.
And in the future, if they send you anything in the mail, don't open it. Just write on the outside of the package-- Refused, Return To Sender. And then hand it to your mail man to send back to them. Then they have to pay for the postage.
And never pay them a penny. Eventually, when they see they are not going to get any money from you, they will give up on you.
Keep that letter and the certified mail receipt, so you can send a copy of it to the collection agency they will use against you. You can show them that you acted in good faith, trying to resolve this issue. But under no circumstances should pay any of them anything. They must not be rewarded for this bad behavior. If everyone did this, they would eventually go out of business. And that's what we want to happen to them. That's what they deserve.
#2 General Comment
Thank them for your free gift
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Saturday, March 13, 2010
Items sent unordered with a bill can be treated as a "Free" gift, write a short "Thank you" letter and enclose it in the return envelope, You're not obligated to pay a cent, or to return anything, and can do as you please with YOUR books, even throw them away if you wish.
This scam is easily pinched in the bud, tell them they've fu###d up and you're not biting.
Ignore any threats.
