• Report: #426555

Complaint Review: Bottom Line Books

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  • Submitted: Fri, February 20, 2009
  • Updated: Fri, February 20, 2009

  • Reported By:overland park Kansas
Bottom Line Books
Des Moines, Iowa U.S.A.

Bottom Line Books sending books in the mail that were not ordered then demanding payment Des Moines Iowa

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This company has continued to send me books that I did not order and then demand payment or turn me over to collections. This practice is not only wrong but it could possibly damage my credit.
I informed them finally that I did not have to even return the books because federal law states you can keep the items even if they are sent to you by mistake. I then asked them to provide proof that I ordered the books and then I would pay the bill and that is when they told me they would "erase" the charges.
I hope to never hear from them again.

Robert
overland park, Kansas
U.S.A.

This report was posted on Ripoff Report on 02/20/2009 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bottom-Line-Books/Des-Moines-Iowa/Bottom-Line-Books-sending-books-in-the-mail-that-were-not-ordered-then-demanding-payment-D-426555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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