• Report: #706026

Complaint Review: Bottom Line books

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  • Submitted: Mon, March 14, 2011
  • Updated: Tue, March 15, 2011

  • Reported By: 2nd bill notice — Tacoma Washington United States of America
Bottom Line books
P.O. Box 361014 Des Moines, Iowa United States of America

Bottom Line books , IA They are billing me for an unsolicited yearbook that I returned unopened. Des Moines, Iowa

*Author of original report: Problem resolved

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I was sent an unsolicted 2011 Yearbook from Bottom Line Books on Feb 19 2011.

I wrote refused on the box that it came in and sent it back to the address that was on the box.

Since then, I have received two billing notices to pay for the book, today, Mar 14, 2011, being the most recent.

This report was posted on Ripoff Report on 03/14/2011 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bottom-Line-books/Des-Moines-Iowa-50336-1014/Bottom-Line-books-IA-They-are-billing-me-for-an-unsolicited-yearbook-that-I-returned-uno-706026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Problem resolved

AUTHOR: 2nd bill notice - (United States of America)

I just called customer service at bottom line books and told them I had returned the book on Feb 19th, 2011 on an unopened box with refused on the outside.

They said they received the book and that I do not owe anything and to disregard the second bill.  I asked for a letter of confirmation and they said I would get one within seven business days.
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