Boutique Laboratory No Product, unresponsive to email or calls , Internet

You state that our service was bad to you, well at least allow us the opportunity do make this right if you feel wronged. Your refusal to give us a name or any other information other than that your order date does not give us the opportunity to properly respond.  Our company is not perfect, and if we have an unhappy customer than we would like to make it up to you, but we can do nothing without knowing who you are and what order so we can review what happened and correct the issue.

and for the record, this site seems pretty fishy, our company got a call from them saying that if we paid them that they would remove your complaint. It sounds like they use this as a way to extort money from companies. NOT a good practice.

But either way, please let us know your order number atleast and we will take it from there to rectify the situation.

We have received several auto emails and support ticket numbers acknowledging the receipts of our emails to your company when we were having trouble as mentioned in the report.  We are confident you know who we are and we are just disappointed that we could not have a working relationship with your company. 

We would like the opportunity to respond to this accusation, however we cannot respond without knowing who's issue we are addressing. Please provide information so that I may accurately respond. Thank you kindly.