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  • Report: #970357

Complaint Review: Bradford Exchange Checks

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  • Submitted: Fri, November 16, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: Patti — Marquette Michigan United States of America
Bradford Exchange Checks
Internet United States of America

Bradford Exchange Checks extremely poor customer service, unwilling to give a credit for their mistake, Internet

*UPDATE Employee: Bradford Checks

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Upon ordering checks from this place, they sent checks printed incorrectly. Upon contacting them, they promised a corrected order in 4-9 business days. After 9 business days, their customer service director said it would be 4-9 more business days. They will not respond to my request for a credit, and after all these weeks, I still have no checks. If I ran a business this way, I would be out of business. Seemingly, they should be. 

This report was posted on Ripoff Report on 11/16/2012 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bradford-Exchange-Checks/internet/Bradford-Exchange-Checks-extremely-poor-customer-service-unwilling-to-give-a-credit-for-970357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Bradford Checks

AUTHOR: Fran - (United States of America)

Hi, Patti. Thanks for contacting us.  I'm sorry to learn of your experience with your order. I will be happy to assist you.  Please contact me at customer_inquiry@bgeltd.com. Please include your client number, order number, and/or name and address.  Regards, Regina
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