• Report: #1016802

Complaint Review: Bradford Exchange

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  • Submitted: Tue, February 19, 2013
  • Updated: Wed, February 20, 2013

  • Reported By: BGreene — Griffin Georgia USA
Bradford Exchange
9333 N. Milwaukee Avenue Niles, Illinois United States of America

Bradford Exchange Who knows with their connections to terrorism. Ripped Off Niles, Illinois

*UPDATE Employee: Order Status

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My wife purchased an item from this company a month before Valentines Day, and received tracking information.  She tried to track the order but the tracking information was no good, it said not found in Fedex System.  She called Bradford Exchange to find out what was going on, she was told that her card was declined but the bank shows it was in fact charged, we were told that they would have to wait 30 days before proceeding with any claim.  It didn't take them 30 days to take the money from her card yet they refuse to do anything.  From all appearances the product never shipped.  Three employees were rude to her, and when I went on the line I let them know that this is wrong on so many levels.    They are unwilling to do anything to correct what is their mistake or problem but they take money they didn't earn which makes me ask who they are supporting, TERRORISM or other Anti-American groups.

To take someones money and not give them their product is a rip off and I believe the Federal Government needs to look into the finances of Bradford Exchange and what connections they may have to illegal activity.


This report was posted on Ripoff Report on 02/19/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bradford-Exchange/Niles-Illinois-60714/Bradford-Exchange-Who-knows-with-their-connections-to-terrorism-Ripped-Off-Niles-Illinoi-1016802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Order Status

AUTHOR: Fran - (United States of America)

Hi, BGreene.  Thank you for your posting and bringing this to our attention.  We strive to provide excellent customer service and quality products.  I would like to assist you with your order.  Please contact me at customer_inquiry@bgeltd.com with your client account number, order number, and/or name and address.  Best regards, Regina

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