• Report: #930007

Complaint Review: Bradford Exchange

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  • Submitted: Mon, August 20, 2012
  • Updated: Tue, August 21, 2012

  • Reported By: James — Greenwood Lake New York United States of America
Bradford Exchange
9335 N. Milwaukee ave, Niles Illinois 60714 Niles, Illinois United States of America

Bradford Exchange keep sending unwanted and cancelled Items to house to get you to buy. Niles, Illinois

*UPDATE Employee: Account Status

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I ordered ornaments from this company and many other decorations. I cancelled all series items that were set. talked to person on phone last time they sent something I didn't want. This item was cancelled in feb 2012. Now all of a sudden they started sending things again. It was cancelled in February 2012 And today is August 20th 2012.Wrote an email and also tried to call them. I guess the flagged my number because I was on hold for 1 hour 20 minutes with no response. This is a Thomas kinkade set. I guess they figured They would send all his things out to clean inventory since he passed away.

This report was posted on Ripoff Report on 08/20/2012 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bradford-Exchange/Niles-Illinois-60714/Bradford-Exchange-keep-sending-unwanted-and-cancelled-Items-to-house-to-get-you-to-buy-930007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 UPDATE Employee

Account Status

AUTHOR: Fran - (United States of America)

Dear James,

Thank you for your posting.  We are very sorry to learn of your experience with our company. In order to assist you, please contact us at customer_inquiry@bgeltd.com. Please include your client account number, order number, and/or name and address.  Regards, Regina
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