• Report: #849323

Complaint Review: Brainhost.com or Brain Host.com

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  • Submitted: Tue, March 06, 2012
  • Updated: Wed, March 07, 2012

  • Reported By: Donald — Yucaipa California USA
Brainhost.com or Brain Host.com
Austin, Texas United States of America

Brainhost.com or Brain Host.com Apparent Fraudster & insincere-worker who won't resolve Google Adsense Site-help Austin Texas

*UPDATE Employee: From Customer Support

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This Brainhost.com SEO is the most "tricked" affair. I have owned one of the websites I paid them 705 dollars to "put-together". I'm NOT supposed to be billed by-them "further"
   But I am getting MAIL through the U.S.P.S. local Post Office that says: "otherwise"
-They charged-me an "exceptional" fee for it. And(instead) of the billings 'CEASING"-THEY "FARMED-ME-OUT" TO A Salt Lake City, UT. company "called" SEARCH ENGINE SUBMITTER
who wants another $500 BEYOND a program from the SAME COMPANY,that: Brainhost is "pitching" another fee to me of another $199 dollars for a similar program ALSO from Search Engine Submitter of Salt Lake City,as well!!
                 This site "promises-you" (Brainhost.com) Google Adsense "placement & leasing by Adsense on the site they "build" for you--but; they can't deliver-it-"claiming" thier "Tutorial" they e-mail to you "does-it-all"--it doesn't! In-fact: Some of the Tutorial Information is out-of-date or it is too old! They THEN promise-you(when Google holds-up
 thier approval of the site Brainhost "guarantees" for you)-another COMPETITOR of Google Adsense--who "likely" won't approve the site Brainhost "built-for-you",either!
                               On TOP of "it-all"; I noticed the HEADER of the site Brainhost "supposedly" sold-me; is written-in some kind of DOS machine language--a "sure-sign"
    The Site they sell-you is "ridiculously unprofessional" & A SCAM of the "worst-order"!
                                             
                                                      Tell Brainhost.com or "Vanessa"- "To take a hike where the Sun don't shine anymore & don't come back!!!!


This report was posted on Ripoff Report on 03/06/2012 02:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brainhostcom-or-Brain-Hostcom/Austin-Texas-/Brainhostcom-or-Brain-Hostcom-Apparent-Fraudster-insincere-worker-who-wont-resolve-G-849323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

From Customer Support

AUTHOR: BrainHost - (United States of America)

I'm sorry to hear you're having trouble with your account. Yes, we do offer Search Engine Submitter as an available service, but it is optional and we do not sell your information to them. We also do not send out bills or notices via the USPS - all of our correspondence takes place online.

In order to get your website, all you need to purchase is your domain name ($14.95) and your hosting package (price depends on the package you choose. If you spent $705 to get your website, it's only because you added other services and upgrades to your account. A basic hosting package + domain name from us shouldn't cost you more than about $50 (again, this depends on the hosting plan you choose, which range in price from $7.95/mo to $9.95/mo).

If you would like to speak to someone about your account, please contact us.

Eric
Brain Host Customer Support
1-800-311-9418
support [at] brainhost.com
http://www.brainhost.com/help
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