• Report: #882418

Complaint Review: Brake Check

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  • Submitted: Mon, May 14, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: Gary — Spring Texas United States of America
Brake Check
27913 State Highway 249 Tomball, Texas United States of America

Brake Check Did More Damage to my car than good Tomball, Texas

*Consumer Comment: Gary

*Consumer Comment: Yes, really....

*Consumer Comment: wow really

*Consumer Comment: "Classic Muscle Power" a stalker...calling me and emailing me!

*Consumer Comment: Yes Calipers

*Consumer Comment: What are "calibers"?

*Consumer Comment: Now its the Caliber that caused the problem

*Consumer Comment: the facts once again

*Consumer Comment: Still anonymous, so you don't exist.

*Consumer Comment: oh happy day's

*Consumer Comment: more facts!

*Consumer Comment: ...and you are now my puppet!

*Consumer Comment: seems hard to be humble about facts

*Consumer Comment: Lets disect the illiterate rambling of classic muscle power aka Raven

*Consumer Comment: I don't waste my time with anonymous posters or illiterates

*Consumer Comment: really

*Consumer Comment: Response to the illiterate -"classic muscle power"

*Consumer Comment: final answer French Steve

*Consumer Comment: "Classic muscle cars should join Raven in the third grade"..

*Consumer Comment: Question steve

*Consumer Comment: Hey "Raven"...what EXACTLY did I "lie" about??

*Consumer Comment: Steve LaCroix

*Consumer Comment: Raven....your illiteracy is the problem here.

*Consumer Comment: To Southern

*Consumer Comment: "Raven"...PLEASE go back to the third grade!

*Consumer Comment: incompetent people

*Consumer Comment: WOW...thats a real bunch of amateurs there!

*Author of original report: The Rotor was damaged by their machine

*Consumer Comment: Wrong choice of pads, and no anti squeal stuff applied

*Author of original report: Bull Crap!

*Author of original report: I didnt decline anything

*UPDATE Employee: Continued efforts

*Consumer Comment: bad brakes

*Consumer Suggestion: Squealing

*REBUTTAL Individual responds: Still not right

*UPDATE Employee: Opearation Support Specialist

*General Comment: well it sounds like screwed you

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I brought my 2010 Camaro SS to the dealer to get a quote for new brakes. They quoted my a total amount of $400, this was replacing the shoes and turning the rotors. I decided that I would take my car to another place to get a better price since we all know dealers are way higher. My dealer told me that my car only has 37K miles on it and the rotors do not need to be replaced just turned and the shoes replaced.

I took the car the Brake Check in Tomball because a family friend said that they do good work. I brought the car in and the very first thing they said was we recomend replacing the rotors...well of course they do, thats another $500.00. I asked them why...simple enough question. The manager said, I dont know they just dont recomend turning these rotors...funny the dealership didnt say that but I asked again, why.

He said...dont know, let me go ask the other manager. He came back inside and said, "He said we can turn the rotors" I said I thought thats what my dealer said as well. I asked him, this will make the car stop squeeling right, and he said, Most definitely. They put on the brakes and two hours later my car came around and said it was all done. When she drove the car around however I heard it squeek. I asked the manager and he said, just drive it for a few days and bring it back if you still hear it.

Well, it not only was squeeking...it sounds like a freight train stopping. I took it to another shop and they said,  it looks like they didnt even turn them right and they warped them . You can see rust all the way aroung the rotor where the pad isnt even touching them. I brought the car back to Brake Check and told them, and another manager looked at me and laughed and said...Yes, you should have replaced the rotors. I was so mad I just left. These people do not know what they are doing, and simple dont care either.

This report was posted on Ripoff Report on 05/14/2012 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Check/Tomball-Texas-77375/Brake-Check-Did-More-Damage-to-my-car-than-good-Tomball-Texas-882418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Gary

AUTHOR: classic muscle power - (USA)

To Gary. The Fact's are this company has failed to discuss your concerns about your main complaint which is your brakes are squealing a long with not resurfacing the rotors correctly, like I have said file a complaint with your states D M V and with small claims court with-in their jurisdiction and have the owner served by the courts constable.. then make sure to have documentation notaries by the car dealership in their own words disputing what work is in-correctly done that's causing your problem a long with the picture you have.
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#2 Consumer Comment

Yes, really....

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Yes...really....so, listen up stupid....

I already told you that if you want to communicate with me, that you need to step up and fully identify yourself. Stop being an anonymous sissy boy.

If you are not man enough to step up and identify yourself, than do not contact me anymore outside of Rip Off Report, by any means.

Furthermore, any damage you do to my business or reputation will be brought into the civil process for damages.

IF I need to identify and find you, I will.

This is your legal notice to cease and desist.

The problem here is that you are so illiterate and just plain stupid, that you don't know how things work in the real world, BUT I will be glad to educate you.

(Like you communicating on the "contact us" page of my company website...I'll show you just how anonymous you are...I pay for a service that identifies all visitors, and captures that information).

It appears that "Raven" and "Classic muscle power" are the same person. Not only from physical evidence I have gathered, but the same identical level of illiteracy, and poor assumptions. And, only a female or a fag would be so offended in regards to a strip club.

I will now be forwarding that information to the FBI to the cyber crimes unit, and the local authorities both in my city, and your jurisdiction.

I can get your subscriber info to ROR with a subpoena as soon as I file a criminal complaint.

The only problem is, that suing a loser like you bears no fruit.
The illiterate inbred methed out drunk indian wrote:

#35 Consumer Commentwow reallyAUTHOR: classic muscle power -  (USA)SUBMITTED: Tuesday, June 26, 2012POSTED: Tuesday, June 26, 2012

I would like to tell you its not conciderd stalking for I have the right to tell people your nothing more than a racisit scumbag who dosen't know the meaning of words like i have stated so get over it.


I think that you were calling me a racist (? racisit ?), and cannot figure how you came to that conclusion. I hereby challenge you to back up that statement. I have never made a racist statement or any statement that would make me a racist.

Furthermore, you better look up the legal definition of stalking. You have already met the requirements to be charged with stalking, and since you remain anonymous while doing so, that proves intent.(Legally).

This part of your statement is totally confusing...."...who dosen't know the meaning of words like i have stated so get over it.".....What?....I don't know the meaning of what words?...Be specific. I need to know what words you used that I don't know the meaning of.

The problem here is that you are obviously on an alcoholic drug induced binge when you are posting here, as was your mommy when she was pregnant with you, and that's why you are so brain damaged and illiterate, right??

You REALLY need to go back to the third grade.

There is no valid excuse for illiteracy.

Being an illiterate just tells the world that you are stupid and/or lazy.

Illiterates should not be allowed to reproduce, as we already have a surplus of stupid people in this country, and the world..

Do this country, and humanity a favor..sterilize yourself now.

Think of it as a public service. (That is the only way you could serve this country).



And, for the record, I don't know of any veteran such as myself that has any respect for people like you. You have no integrity, or backbone. Military veterans have the backbone to confront an adversary face to face, so you are nothing but a chickenshit loser. Don't tell me about how to act as a veteran.

Loser.

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#3 Consumer Comment

wow really

AUTHOR: classic muscle power - (USA)

I would like to tell you its not conciderd stalking for I have the right to tell people your nothing more than a racisit scumbag who dosen't know the meaning of words like i have stated so get over it.
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#4 Consumer Comment

"Classic Muscle Power" a stalker...calling me and emailing me!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

This anonymous illiterate "classic muscle power" is now stalking me...calling my place of business with blocked caller id, emailing me from disposable email addresses, and now posting comments in the "contact us" form of my website!

This individual is certainly mentally deranged!(But still anonymous).It's easy to be "tough" when you are anonymous.I urge you to step up and indentify yourself and we can go from there, but it is obvious that you are a sissy boy.

Come on SISSY BOY, step up fool.

Here is what the illiterate/anonymous/sissy boy sent through the "contact us" section of my company website:

From: "wanish" at: suckmd2006"at"gmail.com (very original, and juvenile).

To Mr ******* you sir and using this word loosely, for you are nothing more  than a bottom feeder followed by several other things you are. like a (racist)( Deceitful) misleading)( misreputation) for anyone whose service in the military  theirs a code of ethics but I guess you missed that part for I have spoken with  several veteran's and shown your post to say the least they weren't happy with  how you represent your self and businesses owned by veteran's to them its like a black eye. I'm going to tell others what web-site you use to promote your business so they can boycott it a long with your belief's, of those who live
with disabilities and illnesses from alcohol& drugs people do make mistake and have faults but to judge them for it is very wrong. and I can assume that your breaking employment laws based solely on your posting replies or statement's you have made on these web-sites. for it clearly shows your company name when your using words like retarded/ illiterate or stating a native American name is of a stripper on top of that you must frequent adult Entertainment clubs to assume this, cause any real woman wouldn't give you the time of day plus they know how shallow of a person you truly are. Then I will go
on to say your definition of words like (illiterate) is inaccurate a long with these words (terrorist)(evidence) you all so use word that are so clash-ye ,or by stating you didn't know there was a certain A S E test this isn't true for anyone who is A S E certified would know this meaning your Deceitful and misleading plain and simple.

This person, or group of juvenile retards must be obsessed with me, as this clearcut case of stalking proves.

Hey genius...stalking is a felony..

So, I urge you once more to grow a pair, and step up and indentify yourself with all of the same information you have on me, and then we will "talk". Just one time though, as you only get one chance to be stupid. (Or, should I say really stupid, because you already go through life illiterate and ignorant).

So, is that from a long family line of alcoholics or inbreeding, or both?



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#5 Consumer Comment

Yes Calipers

AUTHOR: Gary - (U.S.A.)

Yes Calipers. sorry
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#6 Consumer Comment

What are "calibers"?

AUTHOR: Southern Chemical and Equipment LLC - (USA)

I noticed several places in your post you mention "calibers".

What the hell are "calibers" in relation to a vehicle??

Do you mean CALIPERS??
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#7 Consumer Comment

Now its the Caliber that caused the problem

AUTHOR: Gary - (U.S.A.)

Filed a complaint with the BBB and this is what I recieved from them...
Mr. Rucker let us review the facts. On 5/5/12 you come into Brake Check stating that you had squealing in front brakes when pedal is applied. Upon our inspection we recommended to you to get Lifetime Brake Pads Front and Rear, Caliper Maintenance Service-2 pistons, Brake Disc Hardware -per axle, Rotor Reface, and Brake Fluid/Bleed/Flush and Fill.
And you agreed to replace the Front Brake Pads and resurface the rotors. The Hardware is a necessary maintenance item to allow your brake pads to move freely to help eliminate brake noise. You decided that at this time of service.
On your second visit, 5/19/12, 90 miles later you returned because you said the brakes are still noisy. Upon our inspection your rotors were at minimum thickness that is stated by your manufacture. That show us why we recommended it to you on your first visit, like you stated.
To try to apply the best customer service possible we replaced your brake pads at no cost to you to insure our product was not the cause of the noise. And you stated in your concerns your brakes are still making noise so that proves that it was not our product. At this point we still will be recommending that you replace your rotors and your brake hardware.
Brake Check values you as a customer and would like to assist in the cost of these repairs to help you. At this time we feel a fair resolution would be to return to Brake Check and we will install those parts for you. And at no labor charges to prove we are a company that cares about their customers.
Anthony Berton, Operation Director, Brake Check

Not only is he a complete smart ass, he is asking me to go back and PURCHASE more material that you know they have a mark up on and let them touch my car again. Now according to them, even with the pics showing what the lathe did to my rotors, it was the calibers. First and formost I didnt reject anything, the District manager told me that my calibers looked good and that everything was in great shape on the second attempt to fix it. There Facebook page has numerous complaints on this location...maybe that should tell them something. I will NOT accept anything less than a refund, these people will NEVER touch my car again. They are complete morons to sit there and say that my problem has nothing to do with what they did to my rotors...I have pictures...PROOF and still they are not doing to the right thing.
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#8 Consumer Comment

the facts once again

AUTHOR: classic muscle power - (USA)

The bottom line here is that this so called "expert" is STILL anonymous. No credibility at all. You know my full name, my business name and location. I need to know the same exact info on you. Once that is done, I will then take you seriously and give you the "proof" you need.

Although I have nothing to prove to anyone, I cannot take someone serious who is anonymous, AND illiterate.

 this is how it should read.

the case in-point is. who ever did the work didn't do the job correctly.The bottom line here is that this so-called "expert" is STILL anonymous. No credibility at all. You know my full name, my business name and place. I need to know the same info on you. Once done, I will then take you seriously and give you the "proof" you need.

Although I have nothing to prove to anyone, I cannot take someone serious who is anonymous, AND illiterate.

Your move

I would like to state this lower than whale shit should know that by posting his business name really shows how he didn't read the terms of service so who is  illiterate one now!.

the facts seem simple enough for he claims to know so much but feels he needs a name to prove facts.

what does a name have to do with the facts i have stated here.

for the original post was about work that was not done the correct way, so the facts stay the same for the last time who ever did the work is incompetent for they didn't know how to use a brake lathe and thought they could get away by claiming the customer declined certain things on a work order

The facts are when tools are not used properly a long with not checking to see if the bits on the brake-lathe are in good condition a long with other factors means the tech is at fault once again, a long with the manager for its his job to insure said work is right.

the other problem is a test drive wasn't done and by some reason it was they just didn't care.
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#9 Consumer Comment

Still anonymous, so you don't exist.

AUTHOR: Southern Chemical and Equipment LLC - (USA)

The bottom line here is that this so called "expert" is STILL anonymous. No credibility at all. You know my full name, my business name and location. I need to know the same exact info on you. Once that is done, I will then take you seriously and give you the "proof" you need.

Although I have nothing to prove to anyone, I cannot take someone serious who is anonymous, AND illiterate.

Your move.

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#10 Consumer Comment

oh happy day's

AUTHOR: classic muscle power - (USA)

To all the basic facts of what is right and what is wrong. when someone claims they are something doesn't change the facts i have stated over and over about this post, for it comes down too who knows what is the proper way of doing any kind of automotive repairs. this is why by now it sounds like a broken record or is being not helpful to some of you.

what it comes down to is applying their knowledge to fix any problem the customer has while explaining it to them so they understand what it's going to take to fix it right the first time.  as any good technician will tell you that work experience counts as  to being well  trained too by someone whose been in it for many years too, for companies like "snap on" " Wagner brake parts" "ammco brake lathe" offer training of their product a long with a certificate stating that said tech has completed his/her training;  for us techs we all take advantage of every opportunity to further are careers and in the best interest of all customers.

the next thing is product knowledge for many reason why cause the person who is writing your work order doesn't know anything about the parts the tech will  be using all he/her will know is what the cost is part number and who makes it.

 this is one reason some shops do not allow customers to supply their own parts, the others reasons are this is where most of the money come from all so none as profit margin for labor  isn't tax... see its like this at these so-called brake only shops for they only supply new brake parts were they can make money this is where they get greedy.

 this is why you always ask for your old part's for anyone can cross reference a part number to see if a part was really replace or if it was a new or rebuild for older vehicles some part will for all others no unless its considered a ghost .

then the question will my brakes work properly if my ABS light is on the answer is yes. however you will know longer have anti braking till the problem is fix, plus ABS only work after a certain speed this is why censors are  on the front and rear of the vehicles that actuate the ABS system to prevent the brakes from locking up and helping the driver to regain control in other terms it's a safety device.

this banter from Steve  comes across  of him being all butt hurt cause i have called him out so many times now that even talk soup would make fun of him!
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#11 Consumer Comment

more facts!

AUTHOR: classic muscle power - (USA)

my name owl eyes

To the facts at hand A S E hasn't change their requirements of becoming certified plus anyone who is will take test that will make them self's stand out from other A S E techs as they look to see whats knew as  they send out their news letter for this reason, FYI no one can apply personal time or race time to ASE only trade schools apply.

 facts all automotive manufactures offer training even i know that so do customers for this is why dealerships use the term factory trained technicians, now to your claim of being trained doubt it for a dealership will not waste time and money on someone who is not making a career out of it, then you would have needed to have at least six months to a year before they offer any kind of factory training to anyone and agree to certain terms for i have mine from Chevrolet GMC Pontiac.

again facts about repairing brakes its all about the use of proper  tools and the proper way of machining of brake drums&rotors followed by not using lube on all moving parts even the brake pads them self, a long with were the pads&shose rest, for there are products out there that when applied to the inside and outside to  prevent brake squealing, its called BG or husky this comes in a liquid form then there is a product that when applied to the outside that does help reduce this problem as well.

The next thing a customer can do is file a complaint with their states DMV for they issue a garage license number so when you do file a report it is in your best interest to file a civil claim as well for this will help your case a long with checking to see if they do have any bad faith claims too for this will make a positive outcome in so many ways

one last thing you call your self a mechanic but can not prove anything i say  is UN true about the repair of vehicles or that you don't need to prove anything well you open your mouth claiming you're a mechanic or have race a 1/4 mile and not knowing why a burn out helps, it seems when your called on things you make up excuses instead of providing facts like i have over and over.

 like  why brake rotors&drums  are mic more than once before and after or why are they cleaned after resurfacing... so now we all know your always right well you are not for "facts are facts", just like when performing alignments weight is a factored a long with ride height and so on. what do i have to prove well that i have more common sense then you will ever have in the filed of automotive repair including driveability.
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#12 Consumer Comment

...and you are now my puppet!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Having fun with illiterates and morons is better than messing with Sasquatch...as the commercial goes..

I'm laughing so hard my sides are hurting.

Like I said, I have nothing to prove to you, because you do not exist in my world.

You are anonymous...so you do not exist.

I already told you that there is only one way we are going to do this, and that's MY WAY, and ONLY after you step up and identify yourself.

I don't deal with anonymous sissy-boys.

You don't have what it takes to teach me anything....Guaranteed.

You say ASE courses have not changed since 1979??

REALLY???

What about computerized engine control systems?

I got that one in 1987....and it certainly was not available in 1979, because it DID NOT EXIST!!!

Idiot.

You should also check with INTERNATIONAL TRUCKS because they send their people to classes for ASE certification that YOU CANNOT GET. (Some certifications are manufacturer specific to meet warranty service requirements.)

Idiot.

Furthermore, as previously stated. ASE certifications are only a small slice of my overall experience. They really are NOT all that important, and I am certified on several other levels and in several different areas that there are no ASE's for!

(Idiot).

So go back into your tent or whatever you live in and get back on your sister.
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#13 Consumer Comment

seems hard to be humble about facts

AUTHOR: classic muscle power - (USA)

My self and the rest of us do not know who Raven is as we do see him as a brother cause we are Native American too as we are from Yakima Washington meaning were "Yakima's" for Raven is Shoshone for he is near the Utah Idaho border, now my reading grammar spelling are good for some words used as slang come a cross to sum as bad grammar to those who are up tight-like your self!

seems is a word.

now we are going to set the record straight A S E hasn't changed there requirements since the 70's regarding certifications for Steve not knowing a test for diesel is untrue cause wen renewing you check to see what test are needed in a particular field of vehicle repair.

 To what he posted for answers a burn out is wrong;  It removes any gravel and particles that have been on the slicks and gives them far better traction on the track Hot slicks are sticky increase grip to gain traction street tires&street drag tires do" how ever dragsters do not need to actually drag racers do burn outs to get heat in the engine , for engine size was "402" but was labeled "396" now the "350" is popular  mainly cause of  power&torque for those who are on a budget popular makes are Chevelle SS/Camaro/Nova/ followed by Pontiac GTO called the Goat followed by ford Mustang boss"429" now a popular rear end is ford 9" with  positive-traction Trak-lock slang word posi.

             Wow  instead of facts that i know he brings up how much he makes"etc".

If you want to use a high speed to machine aggressively then information about chatter should be more then just background noise.

It's not just vibration In machining chatter is the vibration that feeds on itself as it moves across the part's meaning The tool; tool-holder and spindle together vibrate at some natural frequencya frequency at which this assembly "naturally" wants to vibrate. In fact the assembly is going to vibrate at more then such natural frequency at the same time.

At the tip of lathe bits this vibration leaves waves in the machined surface; The waviness causing the next cutting edge to experience a variable load. When that happens this variable load feeds the vibration that already exists making it worse.
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#14 Consumer Comment

Lets disect the illiterate rambling of classic muscle power aka Raven

AUTHOR: Southern Chemical and Equipment LLC - (USA)

I simply refuse to be "challenged" by an idiot , or group of idiots as we have here!

Let's take a close look at the illiterate rambling by this "team" of idiots and illiterates.
I will highlight /annotate in bold all of the blatant examples of illiteracy and general stupidity.
The only "rip off" here is that every person living in the USA is provided, free of charge, 13 years of education.
The taxpayers got robbed here.
When you demonstrate illiteracy, you are just telling the world that you are stupid and lazy.

#22 Consumer Comment(R)really(?)AUTHOR: (C)classic muscle power -  (USA)SUBMITTED: Sunday, June 03, 2012POSTED: Sunday, June 03, 2012

To the moron who feels that he doesn't need to answer any question (because) cause of poor grammar when in fact he is full of sh*t thus far we still feel he lives a life full of lies as he has made excuses after excuse not to give a simple answer once again we all have had a really good laugh at his (own) (?) expense as (we chooses) to do this to him for a simple reason (cause) true gear heads really do not care about what he thinks; (An illiterate rambling of 75 words with no punctuation at all) and since he feels it is OK to use the word retard show(s) once again that he feels threaten(ed) (be) cause he knows that we are wright (right) and he is obviously 100%wrong with that being said all of us challenge you on knowledge of some simple question that any gear head should know. (53 more words of illiterate rambling with no punctuation at all).

NOTE: I never claimed to be a "gear head". That term alone indicates the level of stupidity here, and explains the illiteracy as there are no brains in the heads of these illiterates, just gears instead).

#1/ Wwho is Keith Blck? (I don't know anyone by that name, did you mean Keith Black?)
#2/ Wwho started nascar/drag racing (I did)
#3/ Wwhy are burn outs done before a race (To sell more tires, stupid)
#4/ Wwhat type of racing classes were you in (obviously not your 3rd grade English class)
#5/ Wwhat happens to pose (posi) traction with low tire psi (Pose taction?) (Are you a poser?)
#6/Wwhat year was it wen (when) they allowed manufacturers to build engines with more horse power? (More horsepower than what?)
#7/Wwhat were the most popular engine size's (')not required.....And "popular" in which class?

**I ran a 396 Chevy and also a Buick 231 in the 1/4, but 350 chevy was the popular engine for the round and round**

#9/Wwhat came out first the El Ccamino or the Rranchero (?) (Both before you were born)
#10/Wwhat was the first car with fuel injection and year (?) (American made, or foreign?)

Aand now it's going to take him a lot of time as he would need to Google it as the way he says is Because things have changed over the years wen (when) in fact things haven't liars cheaters bull sh*t as it seams (seems) he has based his hole (whole) life by reliving it what others have done for he is a shallow man that has no respect honor dignity as for anyone who has served in the military wouldn't never (ever) think of speaking this way once again this vile piece of garbage is going to talk smack instead of providing any real answers, what is for sure he getting all butt (but) hurt probably (probably) since Sargent (?) Friday says just the facts mam (ma'am) now this is were we say run forest run as life is full of mean morons that's all folks.

**How can anyone possibly go through life being so stupid and illiterate, and at the same time not only think that it is ok, but defend the illiteracy?**

**HINT**Literacy DOES matter IF you expect anyone to take you seriously**

**You are nothing more than a sense of amusement for me, like a lab animal**

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#15 Consumer Comment

I don't waste my time with anonymous posters or illiterates

AUTHOR: Southern Chemical and Equipment LLC - (USA)

I have a business to run, so I don't have time to waste on you, as there is nothing in it for me.
Your childish nonsense takes me away from running my business.

I don't take anyone serious who remains anonymous. (Like you).
I don't take anyone serious who is illiterate. (Like you).
So, come forward and identify yourself, as you know who I am, and where to find me.
Do that.
Then, take a night class in English grammar and composition.
Once you learn how to communicate like an educated adult, we can continue.
Then, I will answer all of your questions and provide any "proof" you need, at $55/hr as that is my shop rate.
So, put up or shut up.
If you want anymore of my time, you will pay for it.
Until then, just stay on the playground with the rest of the third graders, and leave the educated adults to making a living. 

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#16 Consumer Comment

really

AUTHOR: classic muscle power - (USA)

To the moron who feels that he doesn't need to answer any question cause of poor grammar when in fact he is full of sh*t thus far we still feel he lives a life full of lies as he has made excuses after excuse not to give a simple answer once again we all have had a really good laugh at his own expense as we chooses to do this to him for a simple reason cause true gear heads really do not care about what he thinks; and since he feels it is OK to use the word retard show once again that he feels threaten cause he knows that we are wright and he is obviously 100%wrong with that being said all of us challenge you on knowledge of some simple question that any gear head should know.

#1/ who is Keith Blck

#2/ who started nascar/drag racing

#3/ why are burn outs done before a race

#4/ what type of racing classes were you in

#5/what happens to pose traction with low tire psi

#6/what year was it wen they allowed manufacturers to build engines with more horse power

#7/ what were the most popular engine size's

#9/ what came out first the El camino or the ranchero

#10/what was the first car with fuel injection and year

and now it's going to take him a lot of time as he would need to Google it as the way he says is cause things have changed over the years wen in fact things haven't liars cheaters bull sh*t as it seams he has based his hole life by reliving it what others have done for he is a shallow man that has no respect honor dignity as for anyone who has served in the military
wouldn't never think of speaking this way once again this vile piece of garbage is going to talk smack instead of providing any real answers, what is for sure he getting all butt hurt probably since Sargent Friday says just the facts mam now this is were we say run forest run as life is full of mean morons that's all folks.
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#17 Consumer Comment

Response to the illiterate -"classic muscle power"

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Nothing gives me more pleasure than beating down an illiterate who thinks he is smart. You do not have the basic intelligence to perform such menial tasks as proper spelling, grammar and word use, so how could you ever get any ASE's? You obviously cannot read or communicate above the third grade level, so I have to ask, WHO is the real "loser" here? I can guarantee that it is not me.

And, it is clear that this person is Raven, posting under another name because the illiterate writing style is exactly the same..Or it's an inbred relative..

One more time. My ASE's are only a small slice of my overall experience. I made that very clear. But being as illiterate, with a third grade education, and IQ of a houseplant, I can see where you would be confused.

The training standars have changed for ASE certifications since the 1970's and 80's and the course criteria has changed greatly because the technology has changed. Any monkey can get many ASE certifications. They are a joke. I got one in 2006-2007 in a field I knew very little about! This was in the diesel engine repair industry. My employer paid for it, so I went.

My Training at Maricopa Tech. in the 3 years between 1986-1988 was the beginning of my technical training and certification, but not the highlight, or my only training.

Yes, I do have very broad life experience, and I have been very successful at 48 years of age, and nothing handed to me ever. I was smart enough to broaden my horizions and actually go places and do different things, unlike you. Doing the same crap since 1979 because you are too stupid and/or too lazy to do anything else.

And, I am not French. No frog blood here. That name was my marriage, not blood. That was my natural father's stepfather's name. Just one more assumption made by a moron.

I served in the military for 10 years. I was a fully qualified jet mechanic "crew chief", also a Flight Engineer on C-130's, and also an inspection dock NCOIC. The schools I had to attend, and score at least 85% as a MINIMUM passing score were far above any training you need to get an ASE Certificate. I have 16 different certificates of training in Aircraft Maintenence Technology, and 3 in Aerospace Engineering and Flight Performance.

I have no reason to lie to you or anyone else here, as there would be nothing in it for me. So what would be the point? I could care less what you like or what you think because you are insignificant, both to me, and to society in general. You are a waste of oxygen.

Now, let me demonstrate how stupid you reallty are, directly from your last response, check out the highlighted/asterisk items...

>>The illiterate wrote:

To Steve we all got a good laugh as ASE has not changed that much since then as it has been every 5years to renew and we all have ares since 79 so not one dealer would let anyone do any kind of repairs as you have stated with out a ASE cert etc

**(ares???)**What the hell is that? Is the inbreed English? I believe you meant "ours", right? But your level of inbreeding has made you very stupid, and if you talk wrong, you will spell wrong, and use words wrong, and even some that don't exist at all...Sterilize yourself now, as you should not reproduce****

so now we all have agreed that you are so full of sh*t as you have made excuse after excuse not to provide any facts to your knowledge all you do is talk out of your ass like charlie Browns teacher wan wan wan typical loser cause wen someone call you out then you go on to make personal attacks as true gear head care about 1/4 mile time/speed/ horsepower/ torque/ a long with fixing things correctly thus far the only thing your none for is lying more or less your mad at the world cause mommy&dady didn't teach you proper manners and it show by your work history as well cause like us we have been gear head all are lives just like are dads&uncles; so your what late 40's and have claimed to be a ORT/limo driver/ and etc dam we call it like we see it jack of all trades and a master@ none so come to think of it you are so pathetic that's why you can work with others and failed attempts of owning your own businesses.

***Look at this illiterate rambling and drivel****68 words in the first half of your inbred rambling with no capitalization, no punctuation, no sentence structure, and multiple mis-spellings****I bet your Mama would be proud!****REALLY.."failed attempts" of owning my own business? My personal income in 2009 was $176,000. I took the entire year of 2010 OFF and travelled the world...Then, in April of 2011, I started this business (with all cash/no loans) and since my first quarter, my revenue has grown 4-fold, and I was paying all overhead out of revenue after the first 3 months in a 2400 sq ft warehouse and office in Sarasota****But, you are the expert on FAILURE, so I'll take your word for it!***I know the 3rd grade was the 5 toughest years of your life, but please, go back and try just one more time, OK?



                                                              ***Yes...you are>>>  LOSER



>>
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#18 Consumer Comment

final answer French Steve

AUTHOR: classic muscle power - (USA)

To Steve we all got a good laugh as ASE has not changed that much since then as it has been every 5years to renew and we all have ares since 79 so not one dealer would let anyone do any kind of repairs as you have stated with out a ASE cert etc

so now we all have agreed that you are so full of sh*t as you have made excuse after excuse not to provide any facts to your knowledge all you do is talk out of your ass like charlie Browns teacher wan wan wan typical loser cause wen someone call you out then you go on to make personal attacks as true gear head care about 1/4 mile time/speed/ horsepower/ torque/ a long with fixing things correctly thus far the only thing your none for is lying more or less your mad at the world cause mommy&dady didn't teach you proper manners and it show by your work history as well cause like us we have been gear head all are lives just like are dads&uncles; so your what late 40's and have claimed to be a ORT/limo driver/ and etc dam we call it like we see it jack of all trades and a master@ none so come to think of it you are so pathetic that's why you can work with others and failed attempts of owning your own businesses.

                                                                LOSER
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#19 Consumer Comment

"Classic muscle cars should join Raven in the third grade"..

AUTHOR: Southern Chemical and Equipment LLC - (USA)

I won't discuss ASE's with someone who has not finished the third grade yet.

And, all of the certifications and requirements have changed greatly since 1986, and since you have not made it out of the third grade yet, you wouldn't know if I told you.

And, ASE's only matter if you are on a "job".Not applicable to building and racing my own cars, or working on JETS, or my own big truck, etc.

My experience is so widely varied and spread over so many years, I just gave a quick summary, not an absolute list.

And, Raven is still an illiterate moron and should remain silent.

I won't be challenged by someone with the IQ of a houseplant.
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#20 Consumer Comment

Question steve

AUTHOR: classic muscle power - (USA)

My friends and i would like to know why you couldn't stick to the facts and wen called on them you start by calling this person raven names and if you did hold ASE certs since 86 witch ones? simple enough as for going to Maricopa Tech how many years? as ASE determines if you have met there qualification so the big question is did you take the A series/L2/T Series and how many years till your next one.
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#21 Consumer Comment

Hey "Raven"...what EXACTLY did I "lie" about??

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Raven...Be specific and tell me exactly what I lied about, and then prove your allegation..

And, there is a such thing as "rodenticides", but not the way you (the illiterate) spelled them.

Go back to the third grade.

If you want to have a battle of wits, go fins a retard so you will be evenly matched, but understand that I am way out ofm your league.

Guaranteed.

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#22 Consumer Comment

Steve LaCroix

AUTHOR: raven - (United States of America)

I would like for all to see that this person is so full of lies and here are some of the facts! as some who has served in the air force he would know the meaning of honor& respect but instead he is all wash up and to make him self look good but in the long run it show he live a life full of lies and a disgrace to those who have sever in are military who know the meaning of honor&respect so here you go is this a person you can trust NO enjoy oh by the way there is NO word rodenticideds LOL.

About Steve*Currently self employed.

I opened a new pest control and lawn services supply distributorship and equipment service center in Sarasota, FL. 34234 as of April 1st 2011.

Currently setting it up and getting in my initial order of chemicals and supplies. Pesticides, rodenticides, spray equipment, etc.

See "Southern Chemical & Equipment, LLC".

*Managed the Sarasota, FL RESIDEX location until it closed and relocated in June 2010. Serving the pest control industry with pest control chemicals and supplies, and equipment repair.

*10 years prior active duty



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#23 Consumer Comment

Raven....your illiteracy is the problem here.

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Raven, the bottom line here is that if you communicate like a moron, people will assume that you are one.

There is no excuse for illiteracy.

None.

As far as my mechanical background goes, that experince goes back to 1986, when I got my first ASE cert.

I was in the USAF at that time and was also a jet mechanic on fighter jets, and then a Flight Engineer, and then the NCOIC in a phase dock where an airplane is completely torn down to the fuselage and every part inspected, tested where applicable, and reinstalled.

At this same time, I was going to Maricopa Tech for various classes in automotive repair. I took the very first available classes for computerized engine controls that they offered, and I moved on to build and race cars at the old Firebird Raceway in Phoenix. Since then, I have done custom engine builds and swaps, custom installations, etc.

More recently I have worked in a big truck service center/dealership. And currently I repair and build all sorts of spray equipment.

And, most important is the fact that I graduated the third grade.

I cannot take an illiterate seriously.
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#24 Consumer Comment

To Southern

AUTHOR: raven - (United States of America)

I would like to in form you that i have more knowledge about the automotive  business than you so when some like you starts to use name calling shows wright there how childish you truly are and if you were in the military you would have learned that by being disrespectful to others for any reason is unbecoming and a disgrace.

and now to prove my point that i do have the knowledge facts to back what i am saying here when this person took his vehicle for a brake job they did wrong and the picture clearly show it and the term i use is when the person doesn't resurface the rotors correctly by using the strap or a spring that fits around the rotor to prevent this from happening a long with a dull coats furthermore with the different types of what rotors are made of composite and must not be machine to fast or taking to much off or it will leave marks just like the picture OK now since you think i do not no anything  here are some facts about ceramic brake pads they are design for vehicles that need better stopping power like work trucks 2500/3500 or high end sport cars as  ceramic pads dissipate the heat better this is why most customers like them if they are driving up in the mountains or if they are 4wheeling or depending on there braking habits,

so the next thing if you know so much when was the last time you check for lateral run out two how many readings do you take before you resurface the rotor and what's better on the vehicle or off it  so just cause my grammar is not that good doesn't mean i do  not know what i am talking about and look up what a ASE level 2 tech is and for your information most of us who have gone to a technical school use the term technician as we have been trained  properly on everything so i guess with my training and my tools that cost more than a new vehicle as my snap on scanner a lone is over 4k or my on the vehicle brake lathe you sir seam to be a jack of all trades and a master at none cause if i didn't know anything why is it that my vehicles have over 200k and drive like the day i bought them.

and let's see you prove that i do not no anything about vehicles cause the next thing your going to say there is no such thing in electrical called a phantom draw or that a vehicle with a solid axle can not have there camber caster set or that spark plugs are all the same or the stamp on the rotor means that's what it can be machine to or that a A/C system can be charged if it has a leak or if you do fix one that did have a leak there's no need for a new receiver dryer all so none as accumulator or that even if the compressor is working it's not the problem or that transmission doesn't need to be service every 6k if it's used to tow or that the vehicle braking system is 80% in the front& 20% in the rear or that a vehicle needs to be aligned after struts are installed or if it has more weight in the back it will not affect the alignment and if the owner of said vehicle is over weight it will not affect well then you are wrong,

or that coolant doesn't affect the performance or gas mileage or that a speed rated tire lose it rating after it gets a flat or there is a difference in fuel injection engines and carburetor engines or that supercharged is not as good as turbo but the down fall of turbo it can cause a lot of damage well i could go on so now prove one thing that is not true cause so far you have no facts to say other wise.

 the shoshoni nation

NATIVE PRIDE
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#25 Consumer Comment

"Raven"...PLEASE go back to the third grade!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Raven,

Do us all a favor and go back to the third grade before posting here anymore. PLEASE!!!

Your posts are incomprehensable as you are an illiterate. You know nothing about what you speak of.

You are not a mechanic. (I am). You have obviously never been to school for any auto mechanics. ( I have).

Your third grade class is calling...

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#26 Consumer Comment

incompetent people

AUTHOR: raven - (United States of America)

I have just seen the picture and the term is called chadar case they did not use the band to stop it from happening furthermore with only 37k means yes you can machine the rotors two there are some rotors that can not be resurface and those are high dollar vehicles so as i have said before most brake squealing comes from the semi metallic pieces in the pad and for that we use a product that soaks in to the brake pads to prevent this problem  but in this case there are so many problems the first one is a incompetent so called tech who did not machine the rotor correctly two he then put the pads in knowing this would cause a problem but did not care,

are there more shops out there like this yes and are these so called tech have proper training no do they use high quality brake part no and with these so called brake repair shops names are like brake team brake fast etc all they are is franchise with people who buy in and have no clue what it takes to run a automotive repair shop so when you have a problem they will try to claim it's your fault just like they did cause you knew more than there so called tech dose.

and now since you have posted a picture of there incompetence they are now held libel for the repairs made to fix it and you can go to your states DMV and file a report to have the garage license # fined or it could be suspended if this owner has more shops and complaints against him or her the biggest problem with these shops is that if they do fail they lose the store and then it's resold some times so with that being said i feel these shop are more of a fly by night cause they do not hire certified techs who knows what is the proper procedures are and has the knowledge but this will not happen cause it cuts into there profit margin so all ways know that cheap dosen't all ways mean better.

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#27 Consumer Comment

WOW...thats a real bunch of amateurs there!

AUTHOR: Southern Chemical and Equipment LLC - (USA)

Looks like you have the proof you need.

I never would have guessed that they made such an amateur mistake.

That's what 8 bucks an hour gets you!

Maybe this shop should hire some actual mechanics with ASE Certifications and real experience!

Seems like it would be cheaper in the long run.

Good luck!

(File a claim against their insurance, and if they won't assist you, file small claims).

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#28 Author of original report

The Rotor was damaged by their machine

AUTHOR: Gary - (United States of America)

The dealer looked at my rotor and stated that Brake Check didnt use a band when using their machine, causing ridges to be cut into my rotor causing the noise. So, regardless of the calibers or anything else that they are trying to say was the cause...they were the cause and the proof is in the picture! I really dont see anyother excuse you can use to blame me. I didnt machine them...you did!
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#29 Consumer Comment

Wrong choice of pads, and no anti squeal stuff applied

AUTHOR: Southern Chemical and Equipment LLC - (USA)

There are several products available that you apply to the backing plate of the pad which is where most of your squeal comes from. It is from friction between your retaing clips and the back of the pad.

The other squeal can be from poor quality pads, as previously mentioned.

Ceramic pads are my favorite. Very little brake dust on your wheels, and never a squeal on any I have ever used.

Most of those type of brake shops hire "technicians" with very little experience, as they pay very little.

You should have just let the dealership do it and been done with it. Most often these days, "saving money" actually costs you more in the long run, as you have found out.

And, these places are driven real hard for the "upsell" as they depend on commission from that hard upsell to subsidize that 8 bucks an hour they are paid.

FYI...Most modern vehicles, especially high end/sports cars require rotor replacement. The days of "turning" rotors are nearing an end. Even my 1996 Saab 900S had rotors on it that were stamped "DO NOT MACHINE". It was a MFG requirement to replace those rotors.

Next time, go to an online wholesaler or major retailer to just buy new rotors, and install them yourself. It is actually very easy to do. My favorite online source for aftermarket and OEM replacement parts is RockAuto .com.

Always do your homework before taking your car in for repair.

Like the old saying goes, if you want something done right, do it yourself!

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#30 Author of original report

Bull Crap!

AUTHOR: Gary - (United States of America)

Its funny how you are now blaming me when I didnt do anything but refuse what your uneducated staff was trying to rip me off! MY CAR DIDNT NEED NEW ROTORS! YOU WERE TRYING TO RIP ME OFF AND THE DEALERSHIP NEVER TOLD ME I NEEDED TO REPLACE THEM! NO I AM SO MAD!!!
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#31 Author of original report

I didnt decline anything

AUTHOR: Gary - (United States of America)

Your records are wrong. I didnt decline ANYTHING. The dealership was going to turn my rotors and change out my pads, which is exactly what I wanted and you did. You didnt do the work correctly. I am very offended that you people are now saying I declined any work. I declined you putting on NEW rotors because your staff told me that they could not be turned, something the dealership said was not true and it wasnt because Keith your rep came out and said that they COULD be turned and he did so. Your staff didnt know what they were talking about! So the only decline I had was you people ripping me off by putting on new rotors when mine had only 37K miles. So you were actually trying to rip me off PATRICIA!
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#32 UPDATE Employee

Continued efforts

AUTHOR: Brake Check - (USA)

I would like to extend a sincere Thank You for taking the time to let us know about your concerns.  I see by pulling your invoices that you have declined needed and recommended work to resolve your brake issues.  I am a little confused that you went to a dealership and were open to let them replace the shoes and rotors, but you are not allowing us to do the same work that we see needs to be done.   We are very interested in helping you, but you need to help us and do the needed work to repair your vehicle.   I would like to extend a sincere Thank You for taking the time to let us know about your concerns.  It is important for us to hear back from all of our customers so that we can continue our commitment toward "Doing It Right" for you.  You can email us at gift@brakecheck.com or call 877-912-7253 and ask for customer service, Patricia.
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#33 Consumer Comment

bad brakes

AUTHOR: raven - (United States of America)

I would like to say what josh has said has some truth to it but there are brake pads that are way better than OEM as they will meet or exceed what the manufacture recommends as for the brakes squealing is that the semi metallic brake pads are know to squeal so i my self explain to customer what brake pads will work best for them and there driving habits, 

as i have said before with sports cars you would need a higher quality brake pads like E B C  as they are design for vehicle owners like you who want no problems with brake noise a long with better braking plus i did state to you that they did not lube all moving parts on your calipers and the brake pads them self so since you took it back to have them solve the problem they most likely removed your pads and deg-lazed them and this is a common practice to see if it resolves the problem if not then a new set would be installed free of charge.

furthermore it's all about making sure that the work is done correctly and in the case they have not done anything wright from the start and there knowledge of brake pads that would suit your needs and why dose this happen cause people go or call who they see as cash cows and as long they get your money after the work is done they do not care  so to make sure this never happens to you or anyone again find out from the repair shop what brand of brake pads or shoes they use a long with telling them what kind you would like to have installed as a well informed customer will be a happy one why is that you may ask well if you know more than them it's better cause then you know not to let said shop do any kind of automotive repair work, 

in today's hard times no one can afford to throw money away or have unnecessary repairs done cause they feel that you the consumer wouldn't know the difference and i all ways tell people all ways ask for the old parts back to prove that the work was done two just in case you decide to take them to court or to the BBB and just cause they have a A rating with them doesn't mean they now the next thing you should know is shops that only do brakes are not really the best and have may be one A S E  certified so they can have that sign out side of the shop plus they rebuild caliper themselves  and charge customers for it when it's better to be purchase from a parts store so to sum it up your going to find a shop to fix this problem and then file a claim in small claims court and the DMV and with the DMV you can get them to investigate and if they do find a problem they will pull the garage # so they can longer operate there business and if for some reason they are a franchise then the owner will loose it so i say inform them what you are going to do if they do not not rectify this problem the END.

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#34 Consumer Suggestion

Squealing

AUTHOR: Josh - (U.S.A.)

There are only two reasons brakes squeal:
- Cheap brake pads.  That is most likely what's going on.  They probably put in some $15 lifetime-warranty pads that are total pieces of junk.  If it's kind of a high frequency whistle, that is probably what's going on.
- Lack of lubrication.  If they didn't lube the hardware then it can squeal, and would probably also make various clunking/squeaking noises when brakes are applied/disengaged.
I don't think it has much to do with the rotors.  Unless you are getting a pulsating pedal, the rotors are fine.

The first thing I would suggest is getting them to put in some premium-quality brake pads, or at least the OEM ones (which are probably 5x better than what they put in).
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#35 REBUTTAL Individual responds

Still not right

AUTHOR: Gary - (U.S.A.)

A district manager contacted me and ask that I bring my car back in, so on a Saturday I did. He basically took no responsibility but said that the could correct it and make it right. Three hours later, they said that it was good to go, they fixed the rotors to spec and it would not make any noise. They pulled my car up and sure enough it was squeeking and it is still squeeking at every stop. I at this point have zero confidence that they know how to fix it. I honestly just want my damn money back so I can take it to someone that can fix it for good...Im sure that won't happen but that's what I want.
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#36 UPDATE Employee

Opearation Support Specialist

AUTHOR: Brake Check - (USA)

I am sorry to hear of the disappointing experience you had at Brake Check.  In order for our business to improve we must listen to our customers and respond to their feedback, both positive and negative.  I am aware that we are currently working with you to resolve this issue, and that you have spoken with our Division Manager yesterday.  

It is our goal to provide you outstanding customer service and resolve any issues you may have.  If there is anything else that I can do to be of service, please feel free to contact me at 877-912-7253.
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#37 General Comment

well it sounds like screwed you

AUTHOR: raven - (United States of America)

I would have to say that this so called automotive repair shop should not be performing any kind of work for the simple fact they do not know how to use a brake lathe a long with  not doing a none directional finish to make sure that the brake pads seated properly or even if they used a top quality brake pads for your care, more worried if the lubed the moving parts on your calipers as for a camaro i personally would of use E B C brake pads as they are a great product as for them warping the rotors you would be feeling a pulsating brake pedal and vibration in your steering wheel wen braking and at 37k know need for new rotors what i see is the since you have i high end car they will do what ever it takes plain and simple.
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