- Report: #882418
Report - Rebuttal - Arbitrate
Complaint Review: Brake Check
Brake Check27913 State Highway 249 Tomball, Texas United States of America
Brake Check Did More Damage to my car than good Tomball, Texas
*Consumer Comment: Gary
*Consumer Comment: Yes, really....
*Consumer Comment: wow really
*Consumer Comment: "Classic Muscle Power" a stalker...calling me and emailing me!
*Consumer Comment: Yes Calipers
*Consumer Comment: What are "calibers"?
*Consumer Comment: Now its the Caliber that caused the problem
*Consumer Comment: the facts once again
*Consumer Comment: Still anonymous, so you don't exist.
*Consumer Comment: oh happy day's
*Consumer Comment: more facts!
*Consumer Comment: ...and you are now my puppet!
*Consumer Comment: seems hard to be humble about facts
*Consumer Comment: Lets disect the illiterate rambling of classic muscle power aka Raven
*Consumer Comment: I don't waste my time with anonymous posters or illiterates
*Consumer Comment: really
*Consumer Comment: Response to the illiterate -"classic muscle power"
*Consumer Comment: final answer French Steve
*Consumer Comment: "Classic muscle cars should join Raven in the third grade"..
*Consumer Comment: Question steve
*Consumer Comment: Hey "Raven"...what EXACTLY did I "lie" about??
*Consumer Comment: Steve LaCroix
*Consumer Comment: Raven....your illiteracy is the problem here.
*Consumer Comment: To Southern
*Consumer Comment: "Raven"...PLEASE go back to the third grade!
*Consumer Comment: incompetent people
*Consumer Comment: WOW...thats a real bunch of amateurs there!
*Author of original report: The Rotor was damaged by their machine
*Consumer Comment: Wrong choice of pads, and no anti squeal stuff applied
*Author of original report: Bull Crap!
*Author of original report: I didnt decline anything
*UPDATE Employee: Continued efforts
*Consumer Comment: bad brakes
*Consumer Suggestion: Squealing
*REBUTTAL Individual responds: Still not right
*UPDATE Employee: Opearation Support Specialist
*General Comment: well it sounds like screwed you
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I took the car the Brake Check in Tomball because a family friend said that they do good work. I brought the car in and the very first thing they said was we recomend replacing the rotors...well of course they do, thats another $500.00. I asked them why...simple enough question. The manager said, I dont know they just dont recomend turning these rotors...funny the dealership didnt say that but I asked again, why.
He said...dont know, let me go ask the other manager. He came back inside and said, "He said we can turn the rotors" I said I thought thats what my dealer said as well. I asked him, this will make the car stop squeeling right, and he said, Most definitely. They put on the brakes and two hours later my car came around and said it was all done. When she drove the car around however I heard it squeek. I asked the manager and he said, just drive it for a few days and bring it back if you still hear it.
Well, it not only was squeeking...it sounds like a freight train stopping. I took it to another shop and they said, it looks like they didnt even turn them right and they warped them . You can see rust all the way aroung the rotor where the pad isnt even touching them. I brought the car back to Brake Check and told them, and another manager looked at me and laughed and said...Yes, you should have replaced the rotors. I was so mad I just left. These people do not know what they are doing, and simple dont care either.
This report was posted on Ripoff Report on 05/14/2012 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Check/Tomball-Texas-77375/Brake-Check-Did-More-Damage-to-my-car-than-good-Tomball-Texas-882418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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