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  • Report: #400380

Complaint Review: Brake Masters

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  • Submitted: Thu, December 11, 2008
  • Posted: Tue, December 16, 2008

  • Reported By: Meeder — Kingman Arizona U.S.A.
Brake Masters
3400 Stockton Hill Rd. Kingman, Arizona U.S.A.

Brake Masters will not admit mistake Kingman Arizona

*Author of original report: UPDATE

*Consumer Comment: Nope

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Went in and had a transmission and brake fluid flush. A few weeks later my brakes started going out. Returned to Brake Masters and they found the release valve on one of my brakes was loose and leaking. They tightened it, topped off the fluid, and charged me $28 denying THEY could ever have been the ones to leave it loose a few weeks earlier; despite that this was the first time anyone had touch my brakes in ten years. Very irresponsible and unprofessional in my opinion.

Meeder
Kingman, Arizona
U.S.A.

This report was posted on Ripoff Report on 12/11/2008 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Masters/Kingman-Arizona-86401/Brake-Masters-will-not-admit-mistake-Kingman-Arizona-400380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

UPDATE

AUTHOR: Meeder - (U.S.A.)

SUBMITTED: Tuesday, December 16, 2008

POSTED: Tuesday, December 16, 2008
Brake Masters district manager contacted me, apologized profusely and stated something like this would never happen again. He then sent me a refund, although I had not asked for it. All I really wanted in the first place was an apology, thanks for finally stepping up.

If you have a concern/complaint, go right to Brake Master's website and email them directly.
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#2 Consumer Comment

Nope

AUTHOR: Robert - (U.S.A.)

SUBMITTED: Thursday, December 11, 2008

POSTED: Thursday, December 11, 2008
If a bleeder screw was not closed, the fluid would squirt out every time you pushed the pedal. You would also have no brake pressure, as the fluid would be squirting out. You would not have gotten more than about a dozen full pedal lengths before all of the fluid would be gone from the resevoir. The brake warning light would also have been on almost immediately, as the proportioning valve would be attempting to stop the flow of fluid.

Your tale makes no sense.
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