- Report: #443474
Report - Rebuttal - Arbitrate
Complaint Review: Brake Masters
Brake Masters7TH STREET VICTORVILLE, California U.S.A.
Brake Masters Bad repairs... drums, rotors, pads... in only 7000 driving and numerous visits to fix it. VICTORVILLE California
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Yet, we had to return more than once for them to fix rotor and pad problems. We had bought our brake parts in 2007 at Pep Boys to save money, then brought the parts to BM. I don't advise using your own parts. They do not guarantee the parts, even though we bought the parts like their own. On Thursday night, the brakes went out; supposedly a leak in the brake line or "calipers."
We had it towed to the Hesperia Brake Masters, but they want us to pay $800 in repairs. Drums, rotors, and pads are once again bad. In Nov. '08 we had our brakes checked: rotors had to be resurfaced and pads we purchased at Brake Masters had to be replaced (they were brand new in 2007 and 2008) and not enough driving has taken place to make any sense as to why our brakes keep "BREAKING AND WEARING OUT."
Hesperia Brake Masters says that the brakes are out of adjustment, and since the driver side caliper went out, we need to replace both (recommended to replace both at one time). It's as though we've worn out our entire brake system since it was checked and fixed in NOVEMBER 2008. HOW CAN THIS BE????
We are looking into the possibility of what we can do - be it sue through court, go to the "corporate" Brake Masters, etc...HAS ANYONE TRIED THIS??? HAS ANYONE SPENT OVER $1,000 on a brake system that only lasted for a few thousand miles???
Feeling very RIPPED OFF!!!
FEELING RIPPED OFF
This report was posted on Ripoff Report on 04/14/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Masters/VICTORVILLE-California-92392/Brake-Masters-Bad-repairs-drums-rotors-pads-in-only-7000-driving-and-numerous-visi-443474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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