- Report: #509917
Report - Rebuttal - Arbitrate
Complaint Review: Brake Planet Www.brakeplanet.com
Brake Planet Www.brakeplanet.com27943 Seco Canyon Road Santa Clarita, California United States of America
Brake Planet ,brakeplanet.com DiscountBrakes.com, AutoPartsWarehouse.com brakes, brake supplies, Santa Clarita, California
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I had the bad brakes removed and stupidly bought more from the same company as they told me that if I returned the bad products, they'd refund me $160.00! Surprise, surprise - no surprise - I paid the $52 to send them back and now I find that www.BrakePlanet.com no longer exists! The customer service phone number doesn't work and the e-mail address comes back as not deliverable.
In checking into this I find that many "bad" companies set up multiple identities online. When one gets a bad enough reputation it just goes away - leaving their other names (www.DiscountBrakes.com, www.autopartswarehouse.com also comes up under a "BrakePlanet" Google search as a subscribed vendor ad to fool chumps like me into making other purchases while still supplying the same lousy products. And where are the laws that are supposed to protect the consumer? If you write or call any consumer protection agency (like the Federal Trade Commission) you get - guess what? No help. Surprise, surprise - no surprise.
This report was posted on Ripoff Report on 10/15/2009 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Planet-Wwwbrakeplanetcom/Santa-Clarita-California-91355/Brake-Planet-brakeplanetcom-DiscountBrakescom-AutoPartsWarehousecom-brakes-brake-sup-509917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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