- Report: #431956
Report - Rebuttal - Arbitrate
Complaint Review: Brand Star Entertainment
Brand Star Entertainment6001 Park Of Commerce Blvd Boca Raton, Florida United States of America
REVIEW: Brandstar Entertainment customers can feel confident & secure when doing business with O2 Media/Brandstar Entertainment, The Balancing Act, Designing Spaces, Kitchen Spaces, W The Women's Show. Ripoff Report Review shows allegations turn out to be Made Up: Ripoff Report Review Concludes All Negative Posts against these entities are once again filed by a competitor who was an Ex-disgruntled Employee Pretending to be Clients of the TV shows. All Posts are coming from local IP addresses in South Florida Where Ex Employee lives. Scam reports are false and misleading! BrandStar Verified Safe to Do business with from Ripoff Report. Pompano Beach Florida
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SPECIAL UPDATE: May 10 2012: O2 Media remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. O2 Media is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, O2 Media has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, O2 Media has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever O2 Media remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
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Rip-Off Report Reviews Brandstar Entertainment, The Balancing Act, Designing Spaces, Kitchen Spaces, W The Women's Show.
As soon as the postings hit ripoffreport.com making claims that Brandstar Entertainment and shows such as The Balancing Act, Designing Spaces, Kitchen Spaces, etc., were scams the owners and operators of those and the related companies had a feeling of dj vue.. They had experienced this type of posting before in their long-standing corporate history (the owners of Brandstar Entertainment did not open their doors yesterday.. they have been producing national television shows for over 15 years!) In fact in checking the authenticity and source of the postings Rip-Off Report discovered all the IP addresses were sent out of the same computer and/or similar locations in South Florida around where an ex disgruntled employee lived. None of the complaints had a valid email or contact information and the numbers were disconnected when they were called for further investigative information to the validity of the complaints.
See this LINK, you will see, every Report filed was filed by a competitor literally located down the street, Rip-off Report verified this, every report was bogus.. dj vue..
What was unique though was that unlike many companies exposed on the rip-off report, Brandstar Entertainment knew they had nothing to hide and they had experience in dealing with these types of obviously bogus postings before having been involved previously in the Rip off Reports Corporate Advocacy Program with their direct response company Incredible Discoveries. They immediately contacted rip-off report and stated:
As you have experienced from us before, we're an open book and have absolutely nothing to hide. Investigate away. Just like you did with your report filed for Incredible Discoveries. In fact we are happy to cooperate and welcome the scrutiny. As a legitimate company we look at any investigation as an opportunity to expose what we feel is a greater injustice... cyber bullying and an attempt at corporate revenge by what appears to be a disgruntled former employee and/or client.
Having received input and support from the company directly, we nonetheless set out to independently research the claims that were being made against them. It was a pretty simple investigation actually. We went to the companies' related websites for the shows listed. Looked for the proposed airing schedules, networks, etc. and located the airings of the shows they produce. We tuned in at 7AM on a Thursday on The Lifetime network to see if The Balancing Act does in fact air as promised and sure enough it does. Every weekday Mon-Fri. and furthermore the segments were also posted on the Balancing Act's website for further viewing. One by one we tracked down and verified the shows being produced were in fact airing on the networks they said.
We then independently contacted some of the clients that obviously were featured on the show.. not tough to do since again their segments are streamed on the websites for Designing Spaces, The Balancing Act, etc. and lists countless fortune 500 companies including Microsoft, KFC, Nissan, etc.. Too many big name companies to fake. If the owners were in fact padding their references I don't think they would be able to fake out companies like the ones that were featured on their shows. Probably the best thing about investigating a company that produces TV shows is that there should be something on their shows on YouTube and other search engines consumers and us can actually see for themselves what the shows look like. We found plenty of their segments to watch. We're not in the TV Production business but we youtubed a few segments from the shows and they did not resemble anything we ourselves would not consider a quality Television production worthy of airing on national TV.
In the end the experience of investigating Brandstar Entertainment, etc. and their involvement with our Corporate Advocacy Program again shows that not all companies are scams just because they are listed in rip-off report and that the caveat of having open un-censored forums for any and all consumers does require the same fairness in vindicating companies being bogusly listed and unfairly targeted. We here at rip-off report want fairness and accuracy and by being able to investigate this company and ultimately discredit the initial posting we feel we are also an advocate for the good companies that are doing what their clients pay them to do.
Read more about Brandstar Entertainment, The Balancing Act, Designing Spaces, Kitchen Spaces, W The Women's Show .. just like Incredible Discoveries who have a Commitment to Excellence and Consumer Service and Satisfaction..
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
Brand Star Entertainment Brand Star Entertainment is a SCAM! Boca Raton Florida
Brand Star Entertainment is a SCAM! These are the same scammers as Intelibrands Group!
The people at Brand Star Entertainment LIE, CHEAT and STEAL! They even use their friends, relatives and employees as third party business references!
THEY'LL CLEAN OUT YOUR BANK ACCOUNT! DON'T DO BUSINESS WITH THEM!
These CON ARTISTS do business using dozens of names! Read more @ (((ROR redacted))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Howard R. West Palm Beach, Florida
This report was posted on Ripoff Report on 03/08/2009 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brand-Star-Entertainment/Boca-Raton-Florida-33487/REVIEW-Brandstar-Entertainment-customers-can-feel-confident-secure-when-doing-business-431956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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