- Report: #1049412
Report - Rebuttal - Arbitrate
Complaint Review: Branded Logo Designs
Branded Logo DesignsInternet USA
Branded Logo Designs Web design - logo design Internet
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Branded Logo Designs is a company that promises satisfaction with web design. After they completed my business logo I was pleased, so I hired them to build my website. But before I hired them, I asked about the details of the satisfaction gaurantee promise. The person I spoke with, Kyle Stern, whose name was probably not Kyle Stern (sounded more like eastern Indian), told me that if I was not happy within the 30 days from the day I pay for it, that I would receive 100% of my money back.
During the following couple weeks, it was clear that they had a hard time reading english and were not following through on any of the revisions I was emailing them. A couple times they called me to leave voice mails but the voice mails were complete static. When I sent a list of 6 things that neede to be changed, only 2 would be changed. There was no attention to detail or final review before re-sending back to me. It became clear that they had no clue what they were doing, so after 2.5 weeks I called "Kyle Stern" and asked for a refund. I was yelled at, interupted, insulted and when I asked to speak with a supervisor, Kyle continually tried to insult me. He then said I could not recieve a refund because they made revisions. Funny, he didn't mention that when I was about to hand my credit card # over...
I have never worked with such ignorant folks in my life, let alone been yelled at and insults thrown at me from someone over the phone because I was not happy with their shoddy work.
If you prefer to deal with professional people, I would not recommend Branded Logo Designs.
This report was posted on Ripoff Report on 05/08/2013 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Branded-Logo-Designs/internet/Branded-Logo-Designs-Web-design-logo-designnbsp-Internet-1049412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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