• Report: #821120

Complaint Review: Brandon "BJ" Cooke, Sunset Harbor Resort

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  • Submitted: Wed, January 11, 2012
  • Updated: Wed, March 06, 2013

  • Reported By: Judy — Franklin Wisconsin United States of America
Brandon "BJ" Cooke, Sunset Harbor Resort
6132 W.Sahara Ave Las Vegas & Willis Tx, Nevada United States of America
  • Phone: 708-431-7770
  • Web:
  • Category: Resorts

Brandon "BJ" Cooke, Sunset Harbor Resort Sold us a timeshare and lied about everything. We can't contact him or his staff. Las Vegas & Willis Tx, Nevada

*Consumer Comment: Point Rental Liquidators

*Consumer Comment: BJ Cooke is a Crook

*Consumer Comment: BJCooke lies

*Consumer Comment: Time to do something

*Consumer Comment: BJ Cooke scam artist

*Consumer Suggestion: Sunset Harbor Resort Rip off

*Consumer Suggestion: you were scammed

*Consumer Comment: Over two years and still no contact from BJ Cooke

*Consumer Comment: B J Cooke Fraud liar.

*Consumer Comment: I wish I could say it was all true....BUT

*REBUTTAL Individual responds: not a scam!

*Consumer Comment: Pretty Sure PRL is a scam

*REBUTTAL Individual responds: Check your contract

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  We were sold a timeshare in Texas and were promised money for renting our points through Point Rental Li quidators, but haven't recieced anything. No one returns our calls and now the mailbox of BJ's staff is full. Everything he told us was a lie and now all we have is a big bill. He gave us his cell # 815-970-0400 to reach him any time but all we get is his voicemail.

This report was posted on Ripoff Report on 01/11/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brandon-BJ-Cooke-Sunset-Harbor-Resort/Las-Vegas-Willis-Tx-Nevada-89146/Brandon-BJ-Cooke-Sunset-Harbor-Resort-Sold-us-a-timeshare-and-lied-about-everything-W-821120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 11Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Point Rental Liquidators

AUTHOR: JRM_WatchOut - ()

 Points Rental Liquidators (PRL) has been proven to be a scam companu and is no longer in business. Bj Cooke has opened a new business called Excess Property Solutions (EPS). It is located in Morris, Illinois, just down the road from Ottawa, Illinois where the Bj Cooke gang of thieves lives. The current scam is something they call the "Timeshare Enhancement and Relief Project" (TERP). In this scam they charge $9000+ dollars for memberships in Vacation Services International (VSI), Excess Property Solutions (EPS) and R&R Venture Group (owned by Guy Russell, another world famous timeshare scammer).

They cold call prospective victims and start the deception by presenting a caller ID that says "RCI Pts by GLD". Basically they sell capabilities that VSI does not have. To achieve what they say they can do, you have to reserve your week at your resort and get a confirmation from the Home Resort. You send that to VSI. Then you tell VSI where you would like to go and they send you a list of available time in that area. When you pick one you let them know and they book it. Whe thery get someone to take you week at you home resort, they send you the name of the person. You then have to call your home resort back and tell them you will be having a guest using the week you reserved. There are many home resorts that would not do this if they knew what was happening.  Nothing with VSI is on line or has online visibility - even though Bj"s group tells you that it is.

ESP is represente4d as a company that can have RCI transfer your weeks to them which they then convert to points . The will then buy those points from you for 7.5 cents after a 6 month waiting period. Never happens, just like PRL. R&R Venture Group is the comapnay that takes most of the money, and does nothing.

The failure to answer telephone calls or supply the promised money is exactly the same as described above, only there is no timeshare resort involved. The new wrinkle here is that these timeshare thieves do not have to share any of their ill gotten gain with anyone else.

RCI has just filed a trademark infringement against this gang of thieves in Federal Court in Florida. All of the companies listed above and the names listed above, plus a few, are named in that lawsuit.

If anyone wants the current telephone numbers and addresses for these people and businesses, check out Redweek.com and search for Points Rental Liqudators and Bj Cooke.

 

 

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#2 Consumer Comment

BJ Cooke is a Crook

AUTHOR: Ripped Off - ()

Cooke's rebuttals aare lies.  How can they rip off people and still sleep at night.  In 3 years, we have not received one cent from this company.  $8,000 just went up in smoke.  We never even received the contract.  Why hasn't the TX Attorney General p-ursued legal action against this company and Cooke?  People are hurting financially these days and this company is makimng money through scamming innocent people.

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#3 Consumer Comment

BJCooke lies

AUTHOR: Chuck - ()

I didn't buy from this BJ Cooke, but his rebuttable is a lie.  There are people at Sunset Harbor Resort who answer the phone, but they can't give you any kind of information and when I ask for Bill Mitchell or Tom Turner, they are never in the office, and they don't answer their phones, either.  I have made numerous attempts to talk with someone in authority at Sunset Harbor, but they refuse to return my timeshare funds and will not offer any solution to the fraud they have inflicted on dozens - if not hundreds - of timeshare buyers.  Do not be deceived by anyone representing Sunset Harbor Resort - you will be scammed just as we were. 
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#4 Consumer Comment

Time to do something

AUTHOR: twilliamson - ()

Any one want to go after Sunset Harbor to get our money back?  email me.  terri.williamsoncolo@gmail.com
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#5 Consumer Comment

BJ Cooke scam artist

AUTHOR: L.M.F - (United States of America)

I to have purchased a Texas timeshare and membership in PRL.  B J Cooke is a liar.  I have been in this for almost 2 years and am still waiting for a pay off from his company.  I understand that he is no longer in business , thats just awful, I am out 10,000.dollors for this and all I have is that stupid Sunset Harbor timeshare that keeps billing me although I paid my fee on time. I  have since hired an attorney and hope to have some type of satisfaction from this.
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#6 Consumer Suggestion

Sunset Harbor Resort Rip off

AUTHOR: tw - (United States of America)

We also were ripped off by Sunset Harbor Resort.  We purchased our timeshare in 7/31/2012. We were promised money to rent out our timeshare as well by Sunset Harbor and PRL in Las Vegas. PRL has since closed and Sunset Harbor refuses to return phone calls.  As of this date we have not even received the deed to the timeshare we purchased which was due within 90 days.  We are going to small claims court against them.  should anyone what to contact me regarding this please contact me at (((email redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#7 Consumer Suggestion

you were scammed

AUTHOR: IsabellaP - (United States of America)

The timeshare industry is very susceptible to scams, and consumers must use caution. Next time, always reasearch, reasearch, research befor e doing any business with anyone! there's a company called Mexican Timeshare Solutions that can give you a free consultation on your issue, here you can contact them:

(((link redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#8 Consumer Comment

Over two years and still no contact from BJ Cooke

AUTHOR: FDM - (United States of America)

I have still never heard back from BJ Cooke and PRL is a fiction and fraudulent company. Do not ever sign anything that involves BJ Cooke. He is a criminal and a liar. Sunset Harbor is kust reaping the benefits of BJ Cooke taking peoples money and promising to sell points for them and guaranteeing them a check in return. It will never happen. I wasted $9,000 and now I have a timeshare with Sunset Harbor. Have you seen the reviews on that place, yikes. Point Rental Liquidators is not a company. I believe they have one person working answering phones and delaying everything until people give up trying to get what promised like I did.
I filed a complaint with the BBB and BJ Cooke responded that he would pay back my $499 for payment into PRL but do nothing else. This is a major scam and BJ Cooke should be in jail.
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#9 Consumer Comment

B J Cooke Fraud liar.

AUTHOR: Paul Wesley - (Virgin Islands (US))

Face to face we told BJ he was a liar. Assured us he was legitimate, but 3 years later time has proven Cooke is a fraud, and liar. He has stolen so much money from so many people. It is 1 to 15 years for his crimes. It is only a matter of time when he will be the new whore on the prison block. I feel sorry for his family. We know where he lives, and so does law enforcement. They are coming after you BJ !!
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#10 Consumer Comment

I wish I could say it was all true....BUT

AUTHOR: Mike & Toni - (United States of America)

If it were true, Bj, why haven't you returned our calls either?  We have made 15, I repeat, 15 calls to you and Sunset Harbor and have never received a return call until last week when someone left us a voicemail.  Then a lady called us back today and "couldn't help us resolve anything" so we asked for a manager or supervisor....guess what?  It would be at least 48 hours for someone to call us back.  We have 5 timeshares and have never had the first problem with RCI, II, Spinnaker, or Holiday Inn Vacation Club.  We call them, we talk to a live person, we plan our vacation and that's it.  24/7!  You sat at the table and told us to our face that you were the one...and you would personally speak with us and you gave us your cell phone number.  You said we would have our books within two weeks, a check in October or November and that we could plan our vacations for the next two years within two weeks!  It has been over 60 days and we cannot even get anyone to talk to us let alone receive ANY correspondence in the mail!  We are talking $8560 here, that's no chump change!  Piss poor customer service and/or no response at all doesn't spell trustworthy company!  Maybe this will get us some resolution.  If not, our attorney will.
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#11 REBUTTAL Individual responds

not a scam!

AUTHOR: Arthur - (United States of America)

i don't know what happen to the other person, but BJ Cooke rented my timeshare for me and his company helped me in so many ways. Are you sure you are calling the right number???? BJ got me my check about 3 months after we signed up for a little over $9,000 .... You must be doing something wrong. I'm looking forward to doing this again next year.....Good luck and make sure you have the right phone number....AS
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#12 Consumer Comment

Pretty Sure PRL is a scam

AUTHOR: FDM - (United States of America)

I too made this mistake of paying an upfront fee of $499 to BJ Cooke so he would guarantee us 8.5 cents for every point we sell.  The day we signed up for RCI through Sunset Harbor BJ told us that in usually in 3-6 months you will be able to sell your points to PRL and receive a check.  He then proceeded to say that things are ahead of schedule so most likely around Thanksgiving we would be able to sell our points to PRL.  Nothing happened. I too could not get in touch with BJ as his voice mail box was always full as was his assistants voice mailbox.  I left multiple messages with him, emailed him and even contacted the PRL corporate.  They finally got back to me and stated that it is looking more like 6 months and the end of January when we could sell our points ot PRL.  It is now February 3rd and I have not heard anything from PRL or BJ Cooke. 



It has to be a scam.  Everyone who is reading this do not pay the $499 and fall for the PRL pipe dream.  It will only frustrate you and put you out of a decent amount of cash.

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#13 REBUTTAL Individual responds

Check your contract

AUTHOR: BJ Cooke - (United States of America)

This is Bj Cooke. The only time my cell phone doesn't get answered are the couple weeks a year that I am on the road. I know his client said she couldn't get a hold of anyone on my staff yet Sunset Harbor Regional office has live people that answer the phones literally 24-7. Even on holidays. December and January are the worst times of the year because of how many people are depositing units. Not to mention I had gastric bypass in December which really got me behind. If you were to try to call me now you would get me. SUNSET HARBOR PURCHUSERS: I ASSURE YOU THAT NOT ONLY DO WE HAVE A 24 HOUR CUSTOMER SERVICE LINE BUT THE ACTUAL RESORT IN WILLIS, TX IS FULLY STAFFED AS WELL. I have hundreds of thrilled people with our service. I have been doing timeshare enhancements on the road for 8 years and this is the first time a confused person has complained about our services. Also, Point Rental Liquidators is a guaranteed point rental company that pays out in 6-10 months from deposit date. You won't find one person that has been in that long of time that is unhappy. Chalk this post up to ignorance and lack of patience. Thanks for reading.
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