- Report: #325403
Report - Rebuttal - Arbitrate
Complaint Review: BrandsMart USA
BrandsMart USA4320 NW 167th Street Miami, FL., Florida U.S.A.
BrandsMart USA DO "NOT" buy from this Company- Just read and believe all the scam- ripped off reports Miami, Florida
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This time the did the ultimate Fxxx Up, ( thanks for Credit Cards, so I never lose out!!)
I bought a 50" Samsung Plasma TV on April 4. 2008-for delivery and setup ( at my cost of $99) for next day, April 5- The TV was never delivered on that day so, I returned to the store to cancel the order and get a refund on my Credit Card at their Customer Service Dept.- I waited about 15 minutes while a young girl was allegedly processing my refund. I asked for the paper receipt of the refund, which she told me that it was processed, and she had "nothing-no paoperwork to give me.
Long Story Short-
I purchased same TV online, it was delivered today April 11, 2008. It came From Adorama, Camera in NJ. It was $250 less, "delivered" and their Service and Customer Service was unbelieveably fantastic.. After not seeing my refund from my Credit card company, and after 4 calls to Brandsmart Ripoff Company- I found out that a refund was never issued by them "because" the Installation company ( BrandsMarts) hasn't returned the TV to them... What does that have to do with me??? No Worries- I disputed the charge from BrandsMart Rip off Co. with my credit card co. and I will not be responsible to pay this charge on my next billing even if BrandsMart Rip Offs' doesn't process the Credit- DO NOT buy anything from this company ... If you do- you Will get what you deserve. I am writing/explaining this to Protect YOU, I've learned my final lesson from them,
Miami lakes, Florida
This report was posted on Ripoff Report on 04/11/2008 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/BrandsMart-USA/Miami-FL-Florida-33054/BrandsMart-USA-DO-NOT-buy-from-this-Company-Just-read-and-believe-all-the-scam-ripped-325403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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