• Report: #170798

Complaint Review: Brandsmart Usa

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  • Submitted: Sat, January 07, 2006
  • Updated: Sat, January 07, 2006

  • Reported By:marietta Georgia
Brandsmart Usa
Dorville Doraville, Georgia U.S.A.

Brandsmart Usa ripoff, could not deliver merchandise after approx. two and one have months, promising to every day. forced me to remove oven i removed from home depot and buying theirs Doraville Georgia

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I bought a number of appliances from brandsmart and they promised to deliver every day by the sales man "DON HUNTER" BUT IN APPROX TWO AND ONE HALF TO THREE MONTH I HAD NOT RECEIVED MERCHANDISE. I CANCELLED ALL BUT THEY WOULD NOT ALLOW ME TO CANCEL THE OVEN. I BELIEVE I SHOULD HAVE BEEN ABLE TO CANCEL BECAUSE THEY COULD NOT DELIVER IN A TIMELY MANNER. I REMOVED THE HOME DEPOT DRAND BUT I HAD TO PAY A RESTOCK FEE OF APPROX. 175.00 DOLLARS. I BELIEVE BRANDSMART SHOULD PAY THE RESTOCKING FEE AND THE EXTRA FEE THE CONTRACTOR CHARGED TO SWITCH THESE ITEMS OUT. THEIR CUSTOMER SERVICE AND POLICY STINKS AND I WILL NEVER SET FOOT IN THAT STORE AGAIN. CUSTOMER NO SERVICE IS THE DEATH KILL.

Charles
marietta, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/07/2006 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brandsmart-Usa/Doraville-Georgia-30360/Brandsmart-Usa-ripoff-could-not-deliver-merchandise-after-approx-two-and-one-have-months-170798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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