- Report: #977077
Report - Rebuttal - Arbitrate
Complaint Review: Braulio Ruiz
Braulio Ruiz545 4th st, Richmond CA 94801 United States Internet United States of America
Braulio Ruiz bikes_fiend (ebay trader name) I won a pair of brand new in box, black 2012 Mavic Carbon Avenir cycling shoes from this fraudster, who sent me a 2009, White pair of non-carbon, lower spec shoes. Melbounre, Internet
He sent me a pair of 2009 edition, WHITE, non carbon shoes, essentially a lower order specification pair which must have been old stock he had lying around and can't get rid off.
When I complained, he first claimed that he doesn't even have it in stock (i guess i'm the unlucky mug getting the last dregs treatment) and don't understand why i received it! yet his address and name is clearly shown on the USPS parcel.
I demanded that he sent me the correct shoes, in exchange for the older, crappy shoes he sent and refund to me the shipping cost I would have incurred for the return postage.
He reply by telling me to return the shoes for a full refund of of the initial costs only not including the return postage.
I stressed to him in additional emails that I want to swap for the correct shoes - as I don't want a refund. [continued below]....
He provided NO FURTHER COMMUNICATION. Essentially refuses to swap the shoes for the correct pair that he sold me. Further more, he re-listed them on ebay!. Buyer beware, you will be sent cheap stuff instead of what you paid for by this fraudster.
This report was posted on Ripoff Report on 12/02/2012 09:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Braulio-Ruiz/internet/Braulio-Ruiz-bikesfiend-ebay-trader-name-I-won-a-pair-of-brand-new-in-box-black-2012-M-977077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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