• Report: #1043584

Complaint Review: Bravofly

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  • Submitted: Tue, April 16, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Aussie Travellers — Mt Martha Other
Bravofly
Internet United States of America

Bravofly At this Stage I am not sure if I have flights or Not!! I booked on the web & have recieved an email saying they are . However I contacted one of the Airlines whom my flight is supposed to be booked w, Internet

*Author of original report: Getting There

*UPDATE Employee: Bravofly Booking

*Author of original report: Booking numbers

*UPDATE Employee: Bravofly Booking

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I Have Not been able to contact Bravofly by Any of the phone Numbers in My country . I have also tried to email on All of the emails which were on google & forums . They came back as undeliverable . I did originally recieve an email confirming My flights so i sent an email via reply to sender & Have Not heard a Word from them. I just want to be able to stop stressing & either confirm My flights with the Airlines Or get a refund if Those flights Have indeed not been booked by Bravofly.

One of the airlines has no record of my flights so I imagine the other havent either , It is hard to contact them as one is all versed in German. I Am More concerned at the lack of being able to contact Bravo fly , I fear that if I leave it too long My dream Holiday which I have tried to organise for My Family is going to turn into a Nightmare & we will be stranded somewhere. Please Someone Help Me I am getting Very stressed .

This report was posted on Ripoff Report on 04/16/2013 01:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bravofly/internet/Bravofly-At-this-Stage-I-am-not-sure-if-I-have-flights-or-Not-I-booked-on-the-web-hav-1043584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Getting There

AUTHOR: Aussie Travellers - ()

Yes I have now been able to confirm 2 of My Flights & Appreciate being contacted By Email By Sophia@bravofly . I have yet to have 1 other flight completely confirmed but at least it seems they are looking into it. I Am Glad I found this website to vent this situation because it has helped Me get the contact from Bravofly I was needing . I am Very Grateful for this .
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#2 UPDATE Employee

Bravofly Booking

AUTHOR: Sofia Bravofly - ()

Dear Sir/Madam,



Thank you for providing me with the booking numbers. I have already been able to verify one of the bookings and our Customer Care Team is checking the other.



I have sent you an email confirming this and with more details. Please can you reply to my email to confirm receipt.



Kind regards, Sofia

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#3 Author of original report

Booking numbers

AUTHOR: Aussie Travellers - ()

Certainly sophia , My Booking numbers are 187328956 & 187184407. My request is that I be able to get confirmation Directly from these Airlines. At this stage it is still not happening. I have also tried to Email You several times On your above Email & each time it comes back at Me as No email address. I hope You can understand My Worry over this as One of the flights is for My Son to connect with his Home flight to Australia . I can Let You know that My other flight which I have not mentioned here has been confirmed from Czech Airlines so I am just Very worried these Bookings slipped through the cracks. I will be Very Grateful to resolve this situation.
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#4 UPDATE Employee

Bravofly Booking

AUTHOR: Sofia Bravofly - ()

Dear Sir/Madam,

My name is Sofia from Bravofly and we are sorry to hear about your trouble with your booking.

Could you please let us know your 9-digit booking reference number (either here or at the email address Sofia@bravofly.com) and we will look into it immediately.

Kind regards, Sofia
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