Complaint Review: Bravofly - Internet
- Bravofly Internet USA
- Phone: 0039 0423 402040
- Web: http://www.bravoflyrumbogroup.com/a...
- Category: Air Travel
Bravofly Bravofly = NO Bravo No Fly Chiasso, Internet
*UPDATE Employee: Bravofly Booking
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Bravofly is an online service selling cheap flight tickets.
Customer service is the worst I experienced so far.
Batteling with them since April to get a compensation
for the stuff up Bravofly caused by not changing the flight
to the dates I requested.
Causing me additional expenses
- like buying another flight ticket to be able to fly from Bangkok to Sydney.
- Expensive overseas calls to Chiasso in Switzerland from a public phone at Bangkok airport.
- Forex exchange fees.
And still waiting.
After over 5 month they commited to refund 60 euro a far cry from the many hundred dollars I spend.
And still waiting to get the compensation for all the stuff ups they caused me.
A Message to everybody...
Do Not Buy Anything Through This Online Service Below
Do yourself a favour and stay away from the most
- incompetent,
- disorganoised and
- unprofessional bunch of people I encountered so far
It will save you
- lots of grieve
- wasted time talking to the customer service in switzerland
- lots of money in case your ticket was very expensive
The Battle continues lets see what happens next.
Kurt
This report was posted on Ripoff Report on 08/24/2014 03:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bravofly/internet/bravofly-bravofly-no-bravo-no-fly-chiasso-internet-1171919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Bravofly Booking
AUTHOR: Sofia Bravofly - ()
SUBMITTED: Monday, September 29, 2014
Dear Kurt,
We are sorry that you are still unhappy with the way your complaint has been handled.
Our intention has always been to refund you however we did not and still do not have the exact amounts of the extra costs incurred. For this reason we asked for receipts from you and our Customer Care Team have recently written to you asking to specify the amounts again. As soon as we receive this information we will proceed with the rest of the refund.
Kind regards, Sofia
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