• Report: #1135891

Complaint Review: Bravofly

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  • Submitted: Thu, April 03, 2014
  • Updated: Thu, April 03, 2014

  • Reported By: Colleen — Stittsville Alabama
Bravofly
Internet USA

Bravofly Charged for flight, company MIA Internet

*UPDATE Employee: Your Bravofly Booking

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We booked and paid for a fight throught bravofly. We received a notice that the airline had cancelled our flight, but they provided an alternative. We accepted the alternative. It's been a week now and we have received no confermation and they are not answering our emails. This company charges by the minute to call them. We are leaving on our vacation tomorrow, this is very stressful they are ruining our vacation. Please warn others to stay away from these people.


This report was posted on Ripoff Report on 04/03/2014 03:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bravofly/internet/Bravofly-Charged-for-flight-company-MIA-Internet-1135891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Your Bravofly Booking

AUTHOR: Sofia Bravofly - ()

Dear Colleen,

 

Many thanks for taking time to provide us with your feedback and we are sorry to read that you are still waiting for your flights to be confirmed.

 Could you please reply to us here with your 9-digit Bravofly ID so that we can investigate the matter immediately.

 We also wanted to let you know that we have a number of call centres across the world that offer cheap rates. For a full lists click here:

bravofly.com/vg1/flights.do

 We look forward to hearing from you to be able to resolve your problem.

 

Kind regards,

 

Sofia

 

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