Breckenridge Computers Troy Hough - eBay Scam Artist - Internet

I ordered a projector from this company over eBay. They shipped the projector in its retail box, with nothing to cover the product, and they didn't even tape the box shut! It arrived open and missing and when I contacted the company rep, Troy Hough, instead of taking responsibility for his mistake or even attempting to help me with my situation, he chose to accuse me of theft and threaten me. He refused to provide me with any of the information I requested and continued to dismiss my claim. At first I thought that someone in FedEx took it, but after all the accusations and dismissal I feel that the seller may be the one who scammed me.