I bought a puppy about 18 months ago. Paid full price for a purebred Havanese puppy. As she got older, she stayed pretty tiny(5lbs) so not only did we question her breed but were being questioned by friends and vets as everyone kept saying she was a maltese. As we researched and spoke to Havanese breeders it was confirmed that Havaneses are typically 10-15 lbs and have a pretty study physique, unlike our 5lb. Girl. We decided to do a couple different DNA tests and it was confirmed she is Maltese with a little bit of other breeds. We went back to look at the contract and they pretty much have you, you either need to give the dog back or let the issue go. They also don't recognize any type of DNA tests, so no arguments there. It is sad because they rip people off everyday. If you are smart enough, you can talk them down in price. If you fall in love with a puppy they do whatever they can to sell it. I take responsibility for being a non educated consumer, but my warning to anyone else is to do your homework. Don't rely on the paperwork or documentation that they give you. Bottom line is that these dogs all come from some sort of puppy mill. I would save all of them if I could, they all deserve a good loving home, unfortunately you should not pay the price and be blindsided by any surprises. Some dogs get sick, some are not what the papers say and some are just fine.
They don't let you take pictures, or video but i did and I have on record that they state they are our red, healthy and not from a puppy mill. I have an attorney reviewing the contract and information as all I want is at least a portion of the cost back.
PS when I went in and talked to there manager, she acted shocked and stated, they have never had a problem before. I gave them my name and number, and surprise, surprise- no phone call back.