• Report: #757340

Complaint Review: Brenda Schaper

  • Submitted: Wed, July 27, 2011
  • Updated: Wed, July 27, 2011

  • Reported By: Magnius — Astoria New York United States of America
Brenda Schaper
Internet United States of America

Brenda Schaper Exotic Seamstress aka Custom Exotic Wear Costume Brenda of Exotic Seamtress was paid for a costume that she had posted on her site , stating 5 here available. In the two months time she responded quickly to questions regarding the ordering process a, Internet

*REBUTTAL Owner of company: Item Ready For Shipment

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I ordered a costume from Brenda on 6/8/11 . During the ordering process she responded quickly . In almost 2 month period between the order process , a request was sent to her , not to speed up the order , but on an anticipated date of Delivery. During that time she has refused to respond to any of my requests.

I have emailed her a request to either refund my order , or deliver with the promised item. Now responce has been received..

This report was posted on Ripoff Report on 07/27/2011 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brenda-Schaper/internet/Brenda-Schaper-Exotic-Seamstress-aka-Custom-Exotic-Wear-Costume-Brenda-of-Exotic-Seamtres-757340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Item Ready For Shipment

AUTHOR: BSewing - (USA)

     Sometimes we must order fabric online when the nearest fabric shop runs out.  Stores' restocking are slow also.  We try to respond to each customer's emails in a timely fashion in hopes that reponses are not received in peoples' spam folders. 
    On any given time we take from 5 to 12 orders at one time and are created in the order they come in.  Depending on the difficulty of the item and the time it takes to complete, waiting time depends on how quickly we get pending orders out.  
     We understand your concern and know that you are anxious to receive your order and are working hard to complete your item.
         

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