• Report: #419052

Complaint Review: Brickhouse Security/ Brickhouse Electronics

  • Submitted: Mon, February 02, 2009
  • Updated: Sat, January 05, 2013

  • Reported By:atlanta Georgia
Brickhouse Security/ Brickhouse Electronics
980 Avenue Of The Americas New York, New York U.S.A.

Brickhouse Security, Brickhouse Security/ Brickhouse Electronics Cell Phone Spy Data Extractor is a fraudulent device advertised all over the internet. New York New York

*General Comment: Bunch Of Bull

*General Comment: Bunch Of Bull

*Author of original report: Brickhouse Bank Robbers

*Consumer Comment: totally false from BRICK HOUSE

*UPDATE Employee: BrickHouse Security Official Response

*Consumer Comment: I DON'T THINK YOU GOT IT...

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Cell Phone Spy Data Extractor / sim card reader is advertised all over the internet as being able to read deleted text messages on "most" phones that have a sim card. I tried it on 4 different phones and it doesn't work. When you call the company, they cannot name one single phone that it does work on, so even if you tried to buy a compatible phone to use it with, you wouldn't be able to.

This device is a glorified SIM card reader that can be purchased for around $20 at most electronic stores, but they sell it for $159. There are articles all over the web saying it will read deleted text messages, but it didn't even read UNdeleted text messages in my case. No one qualifies or challenges their claim because they advertise it for "most" cellphones, and people just assume there are SOME cellphones they work with, but this is false. Two different cellphone carriers and someone at Motorola said there is no way to retrieve a deleted text message. I have wasted so much time on this, it' astounding, and have also filed complaints with BBB and the FTC.

Ticked off
atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/02/2009 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brickhouse-Security-Brickhouse-Electronics/New-York-New-York-10018/Brickhouse-Security-Brickhouse-Security-Brickhouse-Electronics-Cell-Phone-Spy-Data-Extra-419052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Bunch Of Bull

AUTHOR: Alex - (United States of America)

IT a total fraud, Like your guarantee.They have a reason for not accepting returns or refunds on everything they sell (Look Close) They are taking advantage of your need to find out the truth, There a bunch of dirtbags.Spread the word
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#2 General Comment

Bunch Of Bull

AUTHOR: Alex - (United States of America)

IT a total fraud, Like your guarantee.They have a reason for not accepting returns or refunds on everything they sell (Look Close) They are taking advantage of your need to find out the truth, There a bunch of dirtbags.Spread the word
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#3 Author of original report

Brickhouse Bank Robbers

AUTHOR: Ticked off - (U.S.A.)

Useless device with a NO MONEY BACK guarantee. The employee who responded to the contrary is a liar.
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#4 Consumer Comment

totally false from BRICK HOUSE

AUTHOR: Mik - (Canada)

This recovery software falls under a category of material that cannot be returned

So it is a total loss of money.... to be more direct it looks like a scam....
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#5 UPDATE Employee

BrickHouse Security Official Response

AUTHOR: Brickhouse Security - (U.S.A.)

Unfortunately, because some phones save to the phone's internal memory and not to the SIM card, this device will not work with those phones. Some of these phones have the option to choose where the owner wants the information to be saved, in which case all that would have to be done is to change that to the SIM card.

The statement that we cannot name any phones that this device works with is false. For instance, I have a T-Mobile Razor that the device works on without a problem.

As with all of our products, we stand by them 100%. If this customer was not satisfied with the device, we would have had no problem issuing a return and a refund on the order. We currently have an enormous amount of customers who have ordered this product and are using it without any problem.
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#6 Consumer Comment

I DON'T THINK YOU GOT IT...

AUTHOR: Joe - (U.S.A.)

THE THING HERE IS THAT MOST PEOPLE WHO AREN'T FROM THE USA AND NOT FROM THE SOUTH AND THE GHETTO IN PARTICULAR DON'T SEE THE GIMMICK OR THE CON HERE...

IN THE SOUTH WE USED TO HAVE OUTHOUSES, OUTDOOR TOILETS, IF YOU WILL, AND THE VERY BEST ONES WERE BUILT OF BRICKS....

SO IF SOMEONE WANTED TO SAY THAT SOMETHING WAS SOLID AND RELIABLE, THEY WOULD SAY THAT IS IS BUILT LIKE A BRICK s*** HOUSE.

SO WHEN YOU THINK ABOUT IT, THESE PEOPLE SAYING THEIR NON-FUNCTIONAL AND HIGHLY EXPENSIVE PRODUCT WAS PRODUCED BY BRICKHOUSE KIND OF SAYS IT ALL TO PEOPLE WHO ARE HIP TO WHAT THEY ARE SAYING.

DUDE, THEY ARE TELLING YOU THAT THEY ARE SCAMMING YOU WITH THIS FROM THE GET GO.
IT WAS MADE BY BRICKHOUSE LOL LOL LOL....
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