- Report: #1032476
Report - Rebuttal - Arbitrate
Complaint Review: Brickhouse Security
Brickhouse Securitywww.brickhousesecurity.com New York, New York U.S.A.
Brickhouse Security Stay far away from this Company-- Fraud Alert New York New York
*Author of original report: Response To Brickhouse Security
*UPDATE Employee: BrickHouse Security Official Response
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Purchased a GPS tracking device. Defective unit right out of the box. After difficult attempts, they agreed to send me another. I had to pay to ship it back. Second unit-- also did not do anything. Started to wonder if they are selling a piece of metal for $100+ and bundling some software with it and adding some eletrical circuits and trying to push it as a GPS tracking device!
I called them again, this time for a refund. They would not take it back! They claimed I signed an agreement on their site..blah blah blah....
I was infuriated. I was not going to throw away $100 plus dollars, especially when it didn't work at all!!!!
After the second unit was sent and I realized it didn't work either, I started getting this feeling that it wasn't even a tracking device. It was something they made or ordered from China that looked like a tracking device, but the insides were nothing.
I thought deep and hard. Any Company, particularly in NY can sell 1000 of these units and have a fraction return them, they would turn a nice profit. They can buy them for $5.00, sell them for $100 and if 500 people return the item, they would be rich.
Naturally they would be saddled with chargback fees, but for those who dont bother to return them for inconvenience reasons, and those who agree to pay the restocking fee, at the end of the day, they would make alot of money. It's a textbook scam and I reported them to the NY attorney Generals office immediately after getting 2 defective non-working units.
Fo yourself a big favor and look elsewhere for your product. Do not deal with these clowns who obviously have something up their sleeves.
Brooklyn, New York
This report was posted on Ripoff Report on 12/11/2008 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brickhouse-Security/New-York-New-York/Brickhouse-Security-Stay-far-away-from-this-Company-Fraud-Alert-New-York-New-York-1032476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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