• Report: #524378

Complaint Review: Brickhouse Security

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  • Submitted: Mon, November 16, 2009
  • Updated: Mon, November 16, 2009

  • Reported By: jw1101 — United States of America
Brickhouse Security
Internet United States of America

Brickhouse Security charged for overnight delivery and cannot tell me where the package is. Now unable to get anyone to answer phone or reply to emails. RIPPED OFF FOR 639.00, Internet

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ordered a product from their site and paid extra for next day shipping. product did not arrive that day and you can only leave a message for customer service to return your call which They do not do!  If you try calling another department to get a 'real' person they just transfer you to Customer Service (which is a real laugh).  What kind of customer service asks you to leave a message then never returns your call.
I have been ripped off for $639.00!! No product and can't get in contact with anyone to get a refund.  Stay away from these people!!

This report was posted on Ripoff Report on 11/16/2009 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brickhouse-Security/internet/Brickhouse-Security-charged-for-overnight-delivery-and-cannot-tell-me-where-the-package-i-524378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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