- Report: #824977
Report - Rebuttal - Arbitrate
Complaint Review: Bridal boulevard
Bridal boulevardInternet United States of America
Bridal boulevard Blind Dressmakers who can't read given measurements and the dress won't fit and won't refund for their mistake, Internet
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The skirt was wide and the front detail uneven and the back hem trailed on the floor. It didn't look like the picture online. The jacket I could not try as the sleeves were to tight and I could only put my arms in to the elbows.
I emailed them and they said they would fix it, It needed remaking from go! I was away on business out of the country all September and no guarentee it would fit when I got back. Take it to a tailor to fix they said, a tailor can not make it bigger. Send it back and they will check their work . It cost Au$50.oo to return there was nothing in the "Return Policies" about not returning the dress back to me or not refunding bad workmanship.
After approximately 30 emails I recieved Au$ 50.oo refund which I thought was a refund on my post costs. I paid Au$125.oo for the dress plus shipping and now they have my money and dress. They lost the dress and cannot return it to me ,they won't supply just fabric so I can have something else made and say it was not their fault the custom made dress was wrong.
I am now up to email 36 to Bridal Boulevard and will keep trying to honour the Policies for return that doesn't say "If we get it wrong --- You lose! This is a very untrustworthy company and a total SCAM !!!
This report was posted on Ripoff Report on 01/19/2012 12:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bridal-boulevard/internet/Bridal-boulevard-Blind-Dressmakers-who-cant-read-given-measurements-and-the-dress-wont-824977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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