Bridgeport Bankruptcy offers false promises. I used their services to prepare my bankruptcy documents. All seemed fine and good until I had my 341 meeting. Then, my trustee questioned many parts of our paperwork that were not completed (at the suggestion of Bridgeport's "advice"). I had email them numerous times just to get them to open my account back up so I could see what "I" entered in their questionaire. They finally gave me 24 hours of access and I used it to print hard copies of everything (which I had to highlight and then print, as there is of course no print option) I have since had to hire an attorney to fix those problems. My attorney suggested that I request my money back since we were mislead and to tell them that I am turning in a copy of their questionaire to the trustee. I have since emailed them about this and they gave a full page response about how they do not give refunds unless the court clerk would not accept the documents and clearly reminded me that I did sign a contract with them and that I is my responsibility to double check anything I sign prior to filing. I tried to rebutal and tell them that I did double (triple) check everything and that they were in breach of contract since they were misleading their customers with little to no "legal" knowledge. I got a response from them stating that they had already answered my question and have blocked me from sending them any other emails. I also tried to get a phone number or address, but of course had no luck. Prior to this experience, I dreaded the hiring of an attorney, but now, even though I am out that money, it has been a breath of fresh air to have someone besides myself handle everything. Though I would definately like to have my money back, it is the principle that matters. These people are taking advantage and misleading their customers. Beware of them and hopefully you find these complaints prior to using their services.
Hood County, Texas