- Report: #640249
Report - Rebuttal - Arbitrate
Complaint Review: Bridgevine
Bridgevine2770 Indian river Blvd Ste 501 Vero Beach, Florida United States of America
Bridgevine Offwire Charged my credit card for a router after order with Time Warner Cable was Canceled and will not remove charge company is a fraud Vero Beach, Florida
*UPDATE Employee: Complaint
*UPDATE Employee: This doesn't sound like a Time Warner issue...
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I when on line looking for a good deal for a bundle from Time warner Cable I typed in on the search engine Time Warner Cable and when the name popped up I when to the site thinking it was Time Warner.
It was a sub-contractor of Time Warner which I found out later after I canceled the order because the would not guarantee my existing phone number. There was a free router with the bundle that you pay up front and get a Forty Dollar rebate later.
Everything should have been canceled when I told the person I was dealing with to cancel the order that was 9/10/10, a charge showed up on my credit card 9/13/10. I called Bridgevine/offwire today 9/13/10 and told them I canceled the order and they refused to take the charge off my card. I called my Bank and told them not to pay it but they said the agreement they have with Visa they cannot do that.
They recommended I cancel my card so they cannot charge anything else but Bridgevine would still get paid. I do not want to cancel my card I got in touch with Time Warner Cable and they said they would look into it we will see.This company is a complete fraud and I will keep after this with Time Warner until this is corrected.
This report was posted on Ripoff Report on 09/13/2010 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bridgevine/Vero-Beach-Florida-32960/Bridgevine-Offwire-Charged-my-credit-card-for-a-router-after-order-with-Time-Warner-Cable-640249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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