- Report: #410061
Report - Rebuttal - Arbitrate
Complaint Review: Bright Builders
Bright BuildersOrem, Utah Nationwide U.S.A.
Bright Builders Ripped off a vulnerable single mom Orem Utah
*Consumer Comment: You can find lucrative work at home businesses - but you have to expect scams and learn how to tell the difference
I started with eBay, which was something that my husband had always discouraged. For weeks, I hunted for ways to get items to sell. I ran across a website for Skip McGrath, and ordered his book. Following his advice, I had finally started to find some success with eBay, but it was very slow progress.
Around March of 2007, I received a phone call about business coaching through Bright Builders. At first, I said no to their offer, thinking I could do this myself. Besides, I am a teacher and was concerned about my time limits during the school year.
In May, they called again. Since I hadn't been very successful on my own with eBay, I decided to give it a try. The man I spoke to was very convincing. I was assured that I would regain my investment in a few months. I was assured that they would help me to find quality products to sell on eBay.
I enthusiastically joined. My assigned coach, Barry, was a very nice man. His first suggestions led to a few very successful auctions on eBay. With Barry's help, I developed my "niche". I ordered business cards. I spent hundreds on inventory, which I found on my own, without any assistance from Bright Builders.
My site was up and running, but no orders came in. Barry kept repeating the same advice. As school returned, my life got busy, and I took a break from working my site so diligently at the same time that my coaching sessions ended.
Meanwhile, Bright Builders was charging me over $40 per month for my site, in addition to the $6,000 I paid up front.
Around Christmas, I got an order. I sold one item for less than $5. Meanwhile, I kept using my inventory in eBay auctions.
During the summer of 2008, I returned to my "website business" bound and determined to make it work. I updated my inventory, submitted my site to the "marketing team" and waited. One more order came in from the site. Maybe it really was going to work.
It didn't. I started to make phone calls to Bright Builders to ask for a refund. When I finally was home to receive a phone call during their business hours, guests had just arrived for the weekend. We played phone tag for a week or so, until I finally was able to respond to them by e-mail shortly after my daughter's grandmother had died. I explained the situation, and my account was suspended, so at least the $40 monthly charge eased up.
Since then, I have called Bright Builders and I have asked to speak to the person who was supposed to take my case. I have not received a return call.
Yesterday, I found the Ripoff Report site. My fears have been realized. I have been scammed, and I am really out the $6,000+. I cannot begin to express the shame that I feel, as I had shared my excitement about my website with others.
Besides my pride, here is what I have lost:
$6,000 for the initial fee.
$40 per month for 16 months -- $640
hundreds of dollars in inventory
$200 for promotional items with my website on them
This report was posted on Ripoff Report on 01/09/2009 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bright-Builders/nationwide/Bright-Builders-Ripped-off-a-vulnerable-single-mom-Orem-Utah-410061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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