- Report: #426982
Report - Rebuttal - Arbitrate
Complaint Review: Bright House Networks
Bright House Networks2251 Lucien Way Orlando, Florida U.S.A.
Bright House Networks After 3 years as a loyal customer I have had all I can take of a company who cares little about its customers. Orlando Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I had my wife speak with them tonight because I could no longer deal with their incompetence. She has a communications major so I thought maybe she could make some sense out of what they were trying to tell us.
They are requiring people to pay a month in advance and had interrupted my on demand services due to the fact that my advance payment was 7 days late. Now keep in mind that I have been with them for 3 years and have never missed a payment. They are trying to tell me that I am one payment behind however can't show me when I missed a payment. I have record of every payment I made to them on each month. I refuse to pay for their services a month in advance and that I obviously what they are trying to accomplish.
After 20 minutes on the phone I took the phone from my wife and finally decided to cancel service. It is a shame that a monopoly can treat loyal customers like crap. I will switch over to DISH and hopefully have better luck with them. I would recommend not using BH services to anyone. I also use them for my business and I will be cancelling that as well.
This report was posted on Ripoff Report on 02/21/2009 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bright-House-Networks/Orlando-Florida/Bright-House-Networks-After-3-years-as-a-loyal-customer-I-have-had-all-I-can-take-of-a-com-426982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.