- Report: #1007862
Report - Rebuttal - Arbitrate
Complaint Review: Brighton Referral Services
Brighton Referral Services150 Moristown Road Bernardsville, New Jersey United States of America
Brighton Referral Services Westmounts Referral Services rip off scambag burn in HELL Bernardsville, New Jersey
*Consumer Comment: Scammed too by these jokers
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called Charles back and he said I thought customer service would have called me by now. He said to give him 15 minutes and he would return my phone call telling me a status. I later received a message from a Paul (the customer service manager) . He wanted me to call him back, upon calling him back , he stated that my first consultant didnt tell me that they needed an additional fee for insurance, he stated that they needed another 800.00 to complete the transaction. I was so freaking out , I went off on him. I called WU and got one of my money back. I am filling a police report and I am contacting the authorities.
After telling him to refund my money, he stated that it would take 30 business days not counting weekends or holidays, and continued to tell me to ask a friend or family member for the money to borrow to send to them. I was not having it. I said I dont care if it takes that long I WANT MY REFUND. He stated that I had 72 hours to come up with the money if I
changed my mind.
4 hours later, I call Tom Caton who claimed to be the CEO about my refund and he puts me on hold and finally hung up on me. I called him back and he said he would have the Customer Service call me back about getting my refund.
This report was posted on Ripoff Report on 02/02/2013 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brighton-Referral-Services/Bernardsville-New-Jersey-07924/Brighton-Referral-Services-Westmounts-Referral-Services-rip-off-scambag-burn-in-HELL-Berna-1007862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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