• Report: #634116

Complaint Review: BrilliantDigital Ent

  • Submitted: Mon, August 23, 2010
  • Updated: Mon, August 23, 2010

  • Reported By: David — Weber City Virginia United States of America
BrilliantDigital Ent
676-A 9th Avenue New York, New York United States of America

BrilliantDigital Ent Brilliant-Kazaa Unauthorized Billing to phone bill. New York, New York

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I started noticing third billing party on my phone bill. When I called the toll free # 1-800-481-1758 I was advised that this was for music. The only music i download is from Napster and that is when i get enough Coke products rewards to get a song..I was advised by a gentleman that a credit would be issued and not other charges would appear..Now the charge is on my bill again. I called my phone company and they stated this is not the first issue they have had with this company and that in order to get the credit I would have to continue to contact them until the credit is applied.$40.00 and some change..Now I called again and this time I spoke with a young lady named Alex that stated the same thing as the gentleman that i spoke with on 8-7-2010. It seems like they have the same "pitch" foe every customer except this time I got a Physical address and non-toll-free # 506-852-9510?? not sure if this is correct.

This report was posted on Ripoff Report on 08/23/2010 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/BrilliantDigital-Ent/New-York-New-York-10036/BrilliantDigital-Ent-Brilliant-Kazaa-Unauthorized-Billing-to-phone-bill-New-York-New-Yo-634116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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