- Report: #920515
Report - Rebuttal - Arbitrate
Complaint Review: Broadstone Ancala Apartment
Broadstone Ancala Apartment11545 North Frank Lloyd Wright Blvd Scottsdale AZ Scottsdale, Arizona United States of America
Broadstone Ancala Apartment Rachel Moore This Manager locked a young 20 year old girl and her small dog out of their apartment in the sweltering Phoenix heat Scottsdale, Arizona
*Consumer Comment: Lack of rebutts has made you mean
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Because she had been dropped off, she had nowhere to go. repeated calls to the apartment manager, the AEW headquarters, the district manager - all went unanswered. In fact, the apartment manager Rachel Moore, hung up on this young girl's dad. They even called the police and refused to open the door.
They stated that there was fine print in the lease that allowed them to do this, Even though the parent had pre-paid for the lease. When the girl was given a copy of the lease, there was nothing in it that referenced allowing them to change the locks.
Their behavior was unconscionable, and illegal.
This report was posted on Ripoff Report on 07/31/2012 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Broadstone-Ancala-Apartment/Scottsdale-Arizona-85259/Broadstone-Ancala-Apartment-Rachel-Moore-This-Manager-locked-a-young-20-year-old-girl-and-920515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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