- Report: #344637
Report - Rebuttal - Arbitrate
Complaint Review: Broadway Photo - Preferred Photo
Broadway Photo - Preferred Photobroadwayphoto.com New York City, New York U.S.A.
Broadway Photo - Preferred Photo both companies use the same bait and switch tactics exactly the same New York City New York
In both cases I ordered the same Panasonic camera that they had advertised at about $25 less than anyone else. In both cases I placed the order and a couple of days later received an e-mail requesting that I call "customer service" to verify my order. The phone #s were different, but the tactics were the same.
After verifying my name and shipping address they told me I should get a different battery since the one with the camera was only good for 20 minutes. When I declined they said I should get a high speed memory card. When I told them I allready had several, they told me they would ship the camera, but did I know it was a foreign model and had no warranty. If I wanted the US model with warranty the cost would be about $50 higher. I then cancelled the order. If that is not a classic case of Bait and Switch, I don't know what is.
I then ordered the camera from another company and it was shipped the same day with no fanfare.
This report was posted on Ripoff Report on 06/26/2008 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Broadway-Photo-Preferred-Photo/New-York-City-New-York/Broadway-Photo-Preferred-Photo-both-companies-use-the-same-bait-and-switch-tactics-exact-344637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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